Mercedes-Benz of Portland - Service Center

outstanding service Since I have known chuck, He always treat me fair with kindness to keep me have a good relationship with your service department. He is one of the be Since I have known chuck, He always treat me fair with kindness to keep me have a good relationship with your service department. He is one of the best I knew regarding to Mercedes. I can trust him and he is a real professional. As a former Lithia person, I can tell you he has a great future in his field. More

Amazing! Noel is always friendly and helpful. I know with total confidence that he will take care of whatever I need for my vehicle, and his first priority is Noel is always friendly and helpful. I know with total confidence that he will take care of whatever I need for my vehicle, and his first priority is my happiness and satisfaction! I will always take my Mercedes to him. More

Excellent service always Have been taking my Smart cabriolet to the MB Center for regular maintenance for most of its life, ever since the original Smart in Beaverton closed i Have been taking my Smart cabriolet to the MB Center for regular maintenance for most of its life, ever since the original Smart in Beaverton closed in 2010 (or '11?). At this point, it has over 106K on it, so that's a fair few oil changes and tenX-thousand-mile tuneups. My Smart runs great, has never broken down, and my experience here has always been above and beyond. For example, this summer there was recall work to do, and I thought I needed an oil change so scheduled that at the same time. Noel checked the service history (as he always does before a service); turned out I didn't need the oil change, so he took it off the schedule before I arrived - and still offered me chocolate even though there was no charge for the recall work ;). For comparison, three years ago I moved to Corvallis and tried an oil change with the local German auto place; about 2 weeks later the engine light came on, first time ever, and that seemed not right, so I took the car back to MBC of PDX for diagnosis. Sure enough, a part that doesn't come loose by itself had been loosened. Noel handed me his card with the invoice for the diagnostic and 5-minute fix, and said if Horton's did not immediately repay me for it to call him directly and give them his card. They balked at first, but did repay me before I had to call him. Now I drive to Portland for service because I know that my car is being taken care of by ethical experts who know their stuff and care about their customers. Absolutely awesome people. More

Always the BEST Extremely satisfied with Chuck and the great service we received. If a loaner is required we can always get one. The car is always clean on pickup. Extremely satisfied with Chuck and the great service we received. If a loaner is required we can always get one. The car is always clean on pickup. They always complete service in a timely manner. More

Exceptional service with sales and car services. Great customer service. Always feel welcomed and thoroughly enjoy the snack bar. The staff always go above and beyond to make sure I'm doing ok while Great customer service. Always feel welcomed and thoroughly enjoy the snack bar. The staff always go above and beyond to make sure I'm doing ok while waiting for my car. More

Mercedes-Benz of Portland top notch service I’ve recently become a Mercedes-Benz of Portland customer and have nothing but praise for them. Great customer service all the way around. They’ gone I’ve recently become a Mercedes-Benz of Portland customer and have nothing but praise for them. Great customer service all the way around. They’ gone above and beyond, I can’t thank them enough. More

Wouldn't give me a rental saying it'd be under an 1hr. I come in from Vancouver and have no issue waiting an hour for my car service to be done. But they take hours. The least I've waited was 2hrs and most I come in from Vancouver and have no issue waiting an hour for my car service to be done. But they take hours. The least I've waited was 2hrs and most was 5hrs. They wouldn't give me a rental and took over 2rs to get me my car, making me late for work. I shouldn't jeopardize my job/ career because they're too cheap to give a rental. And by the way I'm a female and they always treat me terribly here, brothers and dad come here and they treat them completely different. With respect and great service. My sex shouldn't be a reason why I'm treated so bad here. More

Top Flight Service I just want Thanks Brandon Godbey for taken so good care of me for many many years and Mr Andrew Plummer. I made a big big mistake by service my car s I just want Thanks Brandon Godbey for taken so good care of me for many many years and Mr Andrew Plummer. I made a big big mistake by service my car somewhere else because it was near my work not A1 service like Mercedes Portland. I just want to let Brandon know how much I appreciate his A1 service over the years. Mr Andrew Plummer always come out and say hi and my you feel you are important and part of the Mercedes Portland family's. More

Exceptional Customer Service I am very happy with the service I received. Everyone from Service to Sales was very friendly and easy to speak with. They made me feel comfortable wh I am very happy with the service I received. Everyone from Service to Sales was very friendly and easy to speak with. They made me feel comfortable while there. Even the atmosphere was pleasant and professional. Every one seemed to have a good experience while a waited for the 4 wheel alignment which took one and a half hours. Great place, I recommend no other in the state. I drove 4 hours to this dealership and I am glad I did. Thank you, Mercedes - Benz of Portland. More

Service Chuck has been a good advocate for getting my car serviced right! I have been very pleased with Mercedes service, and Chuck Haga. Thanks, Cathy Chuck has been a good advocate for getting my car serviced right! I have been very pleased with Mercedes service, and Chuck Haga. Thanks, Cathy More