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Mercedes-Benz of Portland - Service Center
Portland, OR
1,501 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,501 Reviews of Mercedes-Benz of Portland - Service Center
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May 18, 2014
Arrogance, eliteist and way too self involved After turning in my lease and suddenly becoming aware of exorbitant service charges I simply asked "why" and "can you explain this to me" Tom acted a After turning in my lease and suddenly becoming aware of exorbitant service charges I simply asked "why" and "can you explain this to me" Tom acted as if he could never be questioned or loosely interpreted "how dare you question me". This is a prime example of poor customer relations and furthermore how nobody should be talked down to in any capacity let alone as a returning customer to this business. In ending this why we have choices of where to take our business and why a little humility and friendliness can go a long way. Be up front with people!!! and be fair! More
by kulakn
