Mercedes-Benz of Portland - Service Center

Satisfied Customer Scheduled appointment for routine service. Requested additional work, replacement of broken lens (fog light). Dealership also identified other items Scheduled appointment for routine service. Requested additional work, replacement of broken lens (fog light). Dealership also identified other items needing repair. All work was done quickly and completely. I was kept updated on progress and vehicle was ready within the time frame I was given.. Very happy with the high level of service. More

Service (recall notice) Great customer service. I was in and out in about an hour, and was given updates during that time. Waiting area is clean and well stocked. Very fri Great customer service. I was in and out in about an hour, and was given updates during that time. Waiting area is clean and well stocked. Very friendly atmosphere and staff. More

Fit me into schedule same day I had a problem with leaking oil and dealership fit me into their schedule immediately despite a full schedule for them. The dealership's flexibility I had a problem with leaking oil and dealership fit me into their schedule immediately despite a full schedule for them. The dealership's flexibility was much appreciated! More

Always awesome! The folks at Mercedes-Benz of Portland always take great care of my car. They accommodate my schedule and have a shuttle to take me to nearby shopping The folks at Mercedes-Benz of Portland always take great care of my car. They accommodate my schedule and have a shuttle to take me to nearby shopping and restaurants while my car is being serviced. Chuck Haga always provides top-notch service! More

THE BEST SERVICE Chuck Haga is the reason I continue to have my MB serviced at Portland. He is awesome in advising what needs to be done and what will need to be done Chuck Haga is the reason I continue to have my MB serviced at Portland. He is awesome in advising what needs to be done and what will need to be done! Thanks! More

Service Department Took a week to be provided with a loaner car, my car was at the shop for 2 weeks. Although was given a discount after would have been nice to have a c Took a week to be provided with a loaner car, my car was at the shop for 2 weeks. Although was given a discount after would have been nice to have a car for use while car was being fixed. Another expense to rent a car. More

Warranty Repair--Went very well I needed to bring my c300 in for a warranty repair. Jake was very helpful and the service was finished WAY faster than I had anticipated. The back s I needed to bring my c300 in for a warranty repair. Jake was very helpful and the service was finished WAY faster than I had anticipated. The back seat pockets are "snapping" back the way they should now. I always appreciate communicating with text messaging too. More

Immediate help when I needed it the most! My run flat tire was extremely low as I pulled into the dealership to see what was wrong. The service crew assessed the situation and found that a nai My run flat tire was extremely low as I pulled into the dealership to see what was wrong. The service crew assessed the situation and found that a nail caused the tire damage. I was on my way to take my 90 year old father to his doctor appointment. Noel and the service reps gave me a loaner car so that I could make the appointment. My car tire was repaired the very next day! Thank you all! More

Smart car hangs out with luxury cousins Took Smart car in for recall replacement and 70,000 mile service. Well set up waiting room will compliementary fruit, snacks and drinks! Excellent s Took Smart car in for recall replacement and 70,000 mile service. Well set up waiting room will compliementary fruit, snacks and drinks! Excellent service More

great service - Ronnie was very good in explaining I trust you guys/guyettes. Ronnie was great in explaining the service performed. Good to know and trust someone. I bought the car there - plan to I trust you guys/guyettes. Ronnie was great in explaining the service performed. Good to know and trust someone. I bought the car there - plan to continue service there as well. More