Mercedes-Benz of Portland - Service Center
Portland, OR
1,486 Reviews of Mercedes-Benz of Portland - Service Center
Very Helpful Chuck Haga continues to provide great service for any problem that I bring his way. He recently went out of his way to make sure that I got a new air Chuck Haga continues to provide great service for any problem that I bring his way. He recently went out of his way to make sure that I got a new air bag installed. More
Perfect schedule A Service. Perfect transaction to have my GLA Schedule A service completed. Good communication with the service crew and shuttle driver. Recommended for anyone Perfect transaction to have my GLA Schedule A service completed. Good communication with the service crew and shuttle driver. Recommended for anyone needing work done on their Mercedes. More
new battery The service was great, and my battery was replaced in the time predicted. The waiting area is comfortable, and there are snacks and drinks. Thanks The service was great, and my battery was replaced in the time predicted. The waiting area is comfortable, and there are snacks and drinks. Thanks More
A warm friendly welcome There was immediate attention and the atmosphere was friendly and humorous! I took my little smarty in for a recall matter, and was surprised to see There was immediate attention and the atmosphere was friendly and humorous! I took my little smarty in for a recall matter, and was surprised to see it shining like new when I returned for it. Chuck Haga is great! He gave me chocolate and I gave him tomatoes! More
Quick and Easy As always the service folks at Mercedes Benz of Portland provided great service. The check in was fast and courteous and I barely had time to get a cu As always the service folks at Mercedes Benz of Portland provided great service. The check in was fast and courteous and I barely had time to get a cup of coffee before my shuttle driver was ready to take me home. The sent time I heard from them they informed me that shuttle driver was on his way. Talk about great service. More
Delightful My experience was a great one. The staff was very Awesome, and delightful to interact with. The service department found a way to fit me in on a busy My experience was a great one. The staff was very Awesome, and delightful to interact with. The service department found a way to fit me in on a busy day without an Appointment. I was so thankful for that. My car only took a couple of days to fix, and that was a little issue because I was without a car for those days. They need loaner cars for customers who bring their cars to them for service even if the car was not purchased through the dealership. Other than that, a great experience. More
Noel is great Had an antenna get broken on a previous visit with a different MB vehicle. It was frustrating. It was not really anyones fault. I should not have been Had an antenna get broken on a previous visit with a different MB vehicle. It was frustrating. It was not really anyones fault. I should not have been visibly upset. Noel fixed everything.I am happy, nice wash job, Josh is nice driver. Thank you, Dennis More
Very professional, quick, and most importantly polite. Had a few questions about my Mercedes on getting fixed. The gentleman who was helping me asked if I would like a mechanic to come take a ride. So I co Had a few questions about my Mercedes on getting fixed. The gentleman who was helping me asked if I would like a mechanic to come take a ride. So I could personally show, and tell him what the issues were. I was blown away by this! Every other Mercedes dealership I have encountered has never offered me that. Long story short, Mercedes Benz of Portland took care of the issues. Was very satisfied. More
Excellent customer service. Ronnie Marques was a pleasure to deal with, very professional and accommodating to my schedule, I will definitely be requesting to deal with him in th Ronnie Marques was a pleasure to deal with, very professional and accommodating to my schedule, I will definitely be requesting to deal with him in the future. More
The Best Service This outfit provides the best service I’ve ever has on my MBZ. Excellent service advisors and technicians. And they’re cost conscious— there’s no unne This outfit provides the best service I’ve ever has on my MBZ. Excellent service advisors and technicians. And they’re cost conscious— there’s no unnecessary up selling. More