Mercedes-Benz of Portland - Service Center

Superior Service Chuck Haga and the team at Mercedes Portland are 100% focused on superior service and customer satisfaction. The location is convenient and the dea Chuck Haga and the team at Mercedes Portland are 100% focused on superior service and customer satisfaction. The location is convenient and the dealership is clean. More

As always work done on time and correctly Always get the job done right and clearly report any issues found. Good record keeping from visit to visit regarding any previous items noted for fol Always get the job done right and clearly report any issues found. Good record keeping from visit to visit regarding any previous items noted for follow up. More

good service, but a little slow I came in for an oil change. The lounge was comfortable, good communication, they did a great job and the car came back clean. The only area for imp I came in for an oil change. The lounge was comfortable, good communication, they did a great job and the car came back clean. The only area for improvement would be speed. It took 90 minutes for an oil change even though I had an appointment and arrived on time. More

Best customer service! I always am treated as if I were the only customer!! And, Noel always tries to keep the cost down. My husband and I have total confidence in this de I always am treated as if I were the only customer!! And, Noel always tries to keep the cost down. My husband and I have total confidence in this dealership! We have 4 cars that are serviced there More

Great customer service We always have a great interaction with the Portland Mercedes Benz team, reason why we keep coming back. Friendly, professional and very reliable is h We always have a great interaction with the Portland Mercedes Benz team, reason why we keep coming back. Friendly, professional and very reliable is how I rate my experience with this talented team. Thank you, guys! More

Thanks Ronnie Ronnie was helpful, informative, and laid out a great plan for a few things that had to be done on my Benz. He was amazing!! Ronnie was helpful, informative, and laid out a great plan for a few things that had to be done on my Benz. He was amazing!! More

Grear service at NO cost! Visited the Portland smart center to have the recall on 2009 smart car engine insulation performed. I was treated very well, the work was performed u Visited the Portland smart center to have the recall on 2009 smart car engine insulation performed. I was treated very well, the work was performed under the time I was told and the waiting room had great treats. Location is nice also within yards of the waterfront. More

The job was done perfectly! I had to have my Takata airbags repaired. There were two actually, the front and passenger side one. The work took longer than anticipated. I was tol I had to have my Takata airbags repaired. There were two actually, the front and passenger side one. The work took longer than anticipated. I was told originally that all would be taken care of in two hours, but it was more like six hours before I could get my car, no loaner was available! Otherwise I would give the service center 5 stars. More

First time The people there were very friendly. My car was clean and taken care of. They were able to get a a loaner car for use the night before my appointment The people there were very friendly. My car was clean and taken care of. They were able to get a a loaner car for use the night before my appointment so that I was not late to an appointment. More

This was the first time that my car's needs were met! The worst at washing my car! They only washed the top half! did not touch the wheels! My car looked worse than when I brought it to the dealer! Come o The worst at washing my car! They only washed the top half! did not touch the wheels! My car looked worse than when I brought it to the dealer! Come on its not that hard to wash a little smart car! More