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Mercedes-Benz of Portland - Service Center

Portland, OR

4.2
1,486 Reviews

1,486 Reviews of Mercedes-Benz of Portland - Service Center

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June 29, 2021

This dealer is average. I have definitely experienced better, but I’ve also had horror stories. MB Portland falls in the middle. They’re not very understanding or willing to go above and beyond, but you More

by 1375MLM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Avecedo
June 29, 2021

My service representative was excellent and may also say that Art was outstanding. He drove me home and picked me up when car was finished. He’s helped me numerous times over the last ten to twenty yrs. More

by JEANNEKISTNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Dimalanta, Christopher Cain
June 24, 2021

I can count on themTo do what’s needed I can count on them To do what’s needed More

by THEBRACKBILLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ROn Soprito
June 24, 2021

Good welcome . Easy arrival and departure. Quality of work seems to be top notch. We have three vehicles that we service on our regular schedule. Always goes smooth . More

by GOODE.RINGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Cain
June 22, 2021

Everything was taken care in a very timely manner! Chris has very good customer service skills. More

by LAURICEBROWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Cain
June 16, 2021

Overall friendly environment . They listen to customer and provide best possible service or answer at least. I never regret to be a customer of this dealership More

by bpmathur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Araujo Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2021

Always personable and exceptional service! They go the extra mile and make us feel safe. Thank you to Tom, Brandon and the entire team at Downtown MB! More

by BDEBOER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Godbey
June 16, 2021

Great service really nice people I bought my car at the Mercedes of beaverton but always take to Portland location for service iam in the same business and all about customer service More

by RAMIKADDUMI45
Recommend Dealer
Yes
Employees Worked With
Brandon Godbey
June 13, 2021

Great service department! Always helpful, friendly and very convenient to have a loaner car when I need one. Highly recommend the service department at this Mercedes Benz location. More

by R.D.MOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Cain
June 13, 2021

I arrived early and was given super customer service with a loaner car. My car was washed and ready for pick up within a couple of hours. More

by RANGERTULIP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
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