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Mercedes-Benz of Portland - Service Center

Portland, OR

4.2
1,486 Reviews

1,486 Reviews of Mercedes-Benz of Portland - Service Center

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July 29, 2021

The team did a great job on my car, and it was sparkling clean to boot. However, I was a bit disappointed that when I scheduled my visit I said I would wait in the lobby and was told that it would take 5 ho More

by ben.wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
July 28, 2021

Great service. I always feel valued. The staff at MB PDX are well trained and focus on customer satisfaction. Best dealership in area for sure. More

by ANGELA.TIMMEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Fitzgibbon
July 28, 2021

Hey are always amazing & professional to deal with. I appreciate the quick intake fir service. The people on the sales floor are super... friendly, not pushy More

by YOURHOMESALETEAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
July 25, 2021

Just had service on my GLC300 with 120k miles.. Service was speedy and professional. Service advisor Mark Tower was absolutely great to work with. Will definitely come back. More

by Pwjohnson44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
July 17, 2021

I had never been into this dealer before, but they treated me as if I’d been going there for years. I will be back. More

by SJBURNSIDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can’t remember the gentlemen’s name.
July 17, 2021

When will we receive the key that we purchased ? Thanks Bill 360-271-3573. Completed work on time and everyone was polite ,very clean restrooms More

by BDBUCHAN1
Recommend Dealer
Yes
Employees Worked With
My service man was very professional
July 16, 2021

Rod was very helpful and speedy with his communication. I was in the loop at all times and felt like he had my best interest in mind. More

by RAFAEL.DOS_SANTOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Soprito
July 15, 2021

Great service super friendly. I’ve had my Smart car serviced there twice for an oil change.About a year ago I couldn’t get my car to start and I live in Coos Bay Oregon and Mercedes Of Portland offered More

by GIAN13TRACY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Cain
July 14, 2021

Chris and Nate are great. They are knowledgeable, smart and have a great customer service. I will refer all my friends and family to them. More

by ARTURO.LOEZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Nate Johnson-Grumm, Christopher Cain
July 14, 2021

Didn’t expect to receive such a great service. I would bring my car back for service at this location. Excellent excellent excellent and excellent More

by Jem2sbs4e
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Araujo Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Frentsos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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