Mercedes-Benz of Portland - Service Center

Overall excellent customer service and attention, great Communication from Mark Tower. Service work, live Dash and sits with grease and interior duty. other than that good. Communication from Mark Tower. Service work, live Dash and sits with grease and interior duty. other than that good. More

Nice people snd professional too. It was a pleasant experience. I don’t know what more you want. I’m a satisfied customer. Thanks a lot experience. I don’t know what more you want. I’m a satisfied customer. Thanks a lot More

Great customer service! The service was efficient and with good follow up. I would highly recommend this location for all my service needs! Thank you! with good follow up. I would highly recommend this location for all my service needs! Thank you! More

I should start by saying that I decided to buy a Mercedes because of the wonderful sales experience when i first walked into the dealership. They were so friendly and professional, no pressure, and took tim because of the wonderful sales experience when i first walked into the dealership. They were so friendly and professional, no pressure, and took time to help me find exactly what i wanted. When i picked up my car, again, gladly spent as much time as i needed for orientation. That was four years ago and i’ve had it serviced there as scheduled and always, always, done on time, as promised, really clean car, and friendly and professional service department. There are lots of nice cars out there but I love my SLC 43 AMG and love the Mercedes dealership in Portland. When it comes time to trade it in for an electric car, you bet i will stay with Mercedes-Benz of Portland. More

The service was fine. My rep was pleasant. However scheduling the appointment was xxxx. I had to call 6 times. Several times nobody answered the phone or responded to my voicemail. I had questions abo scheduling the appointment was xxxx. I had to call 6 times. Several times nobody answered the phone or responded to my voicemail. I had questions about the service and the person who answered the phone could read fro her script so I requested to speak with a service rep. I never received a return call (this happened twice). Finally I decided to bring the car in and discuss then. Next time this happens i will bring my car to wilsonville Mercedes. I have purchased to vehicles from this dealership and have always been treated well but this is there last time I will spend time trying to schedule an appointment. More

Mark Tower makes it happen! He is professional, honest in setting expectations and timely with his responses! Much appreciate him as our Service Manager! Thank you! in setting expectations and timely with his responses! Much appreciate him as our Service Manager! Thank you! More

Outstanding customer service! Always a positive environment. Friendly service representatives and the sales staff is always friendly while waiting for my car. Thank you for going above and beyond. environment. Friendly service representatives and the sales staff is always friendly while waiting for my car. Thank you for going above and beyond. More

We have been very pleased with Mercedes-Benz of Portland ever since we purchased our first vehicle in June of 2015. The sales and service departments have been great. ever since we purchased our first vehicle in June of 2015. The sales and service departments have been great. More

Thanks again for another great service! Christopher Cain in the Service Department was wonderful to work with! I only take my car to Mercedes Benz of Portland! in the Service Department was wonderful to work with! I only take my car to Mercedes Benz of Portland! More

Always quick and efficient with great service. Di what they need to do and promised in timeframe they commit to. Car comes back clean and ready to go. they need to do and promised in timeframe they commit to. Car comes back clean and ready to go. More