Mercedes-Benz of Portland - Service Center

Great overall experience, timely delivery, knowledgeable and friendly service advisor. The service was simply a regular service so not too much more to say but glad I brought the car to this dealer, issues and friendly service advisor. The service was simply a regular service so not too much more to say but glad I brought the car to this dealer, issues with a different dealership. More

Terrible experience and customer service. My car took five days more than originally quoted and no one bothered to call me or communicate with me. Terrible customer experience I won’t be back five days more than originally quoted and no one bothered to call me or communicate with me. Terrible customer experience I won’t be back More

The service I had was excellent. Chris Cain always goes above and beyond to help me I give him the highest marks for great service above and beyond to help me I give him the highest marks for great service More

Excellent customer service. I will definitely recommend to a friend. Good communication. High quality work provided and friendly staff. Service was done on time as scheduled. Thank you! to a friend. Good communication. High quality work provided and friendly staff. Service was done on time as scheduled. Thank you! More

Setting up the appt was great, but I had to call numerous times to follow up on the status. Found out the service advisor was on vacation. I was told another advisor would call to give me status, however times to follow up on the status. Found out the service advisor was on vacation. I was told another advisor would call to give me status, however no one called me back. More

The service was very good with time. Customer service was friendly. I would recommend for my friends to come to get service done in the future. friendly. I would recommend for my friends to come to get service done in the future. More

Overall, good place and good service . I will recommend this dealership for my family and my friends. Hopefully the next service will have a better experience. this dealership for my family and my friends. Hopefully the next service will have a better experience. More

I had my ML350 serviced at this dealership and they were fantastic! Mark Tower was the ultimate. Professional who quickly got me in and out. Great service team. fantastic! Mark Tower was the ultimate. Professional who quickly got me in and out. Great service team. More

Very helpfull but it seemed rushed. Which i understand. Very friendly interactions.got the job done in a short window of time with no set date so it is much appreciated Very friendly interactions.got the job done in a short window of time with no set date so it is much appreciated More

Great customer service, loved the service we received! Have had them service our car for 3years, always helpful, always pleasant to work with. All service reps are knowledgeable. Have had them service our car for 3years, always helpful, always pleasant to work with. All service reps are knowledgeable. More