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Mercedes-Benz of Portland - Service Center

Portland, OR

4.2
1,487 Reviews
Call Service Center (971) 340-4573

1,487 Reviews of Mercedes-Benz of Portland - Service Center

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October 12, 2021

Straight forward services. Explained things. No surprises. Appreciate that. Other than that, nothing else I can think of. More

by invalid_DNH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Cain
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Nov 04, 2021 -

Mercedes-Benz of Portland responded

Hello, thank you for visiting Mercedes-Benz of Portland for your vehicles service. Our team is happy to have provided you with an enjoyable experience and we hope to have you back for any future services!

October 12, 2021

I do not appreciate being forced to write a comment that I do not what to write. More

by GKEHK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Cain
Report | Print
Nov 04, 2021 -

Mercedes-Benz of Portland responded

Hello, thank you for this 5-star review of our team. We are sorry this site has a character limit and truly appreciate you taking the time to leave a review!

October 12, 2021

Very helpful service advisor he did a great job. I was greeted quickly when I dropped car off and they had a loner car ready for me More

by KIRKANDRANDY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jose Araujo Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2021 -

Mercedes-Benz of Portland responded

Hello, we are pleased to know our team member provided you with a helpful and efficient service visit and we hope to have you back at Mercedes-Benz of Portland for any future service needs.

October 08, 2021

Scratched the paint again on our car after you repaired the 1st damaged fender that someone messed up during our oil chnage. Service rep wouldn’t return my call. PATHETIC at best More

by AMYS HOLLIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I think his name was Abe
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October 08, 2021

We enjoy be able to wait on-site but we wish there was a service center in Vancouver. We might buy another vehicle but it's not optimal having to go to DT Portland or Wilsonville each time. More

by thehunters42019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Cain
Report | Print
Nov 04, 2021 -

Mercedes-Benz of Portland responded

Hello, thank you for this feedback. We are sorry to know there is not a Mercedes-Benz location closer to your home, however, we truly appreciate your return business and hope to continue having you back!

October 05, 2021

Smooth dealership with good service and choice between vehicles and accessories. Would recommend to anyone More

by Kenzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Araujo Suarez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2021 -

Mercedes-Benz of Portland responded

Hi Kenzo, thank you for this great review. We are pleased to know you have enjoyed both our sales and service departments and we hope to have you back at Mercedes-Benz of Portland for any future needs.

October 03, 2021

Prompt, courteous staff. Took my car in for annual service. Very thorough review of vehicle. More

by PMKISLING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Cain
Report | Print
Nov 04, 2021 -

Mercedes-Benz of Portland responded

Hello, our team is pleased to know you had a prompt and thorough service appointment and we would like to thank you for this kind review! Please don't hesitate to reach out for any future needs, we are happy to help!

October 03, 2021

Chris in service was courteous, professional and took care of me. Very pleased with the service More

by 207SATURMINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Abujamous, Christopher Cain
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Nov 04, 2021 -

Mercedes-Benz of Portland responded

Hello, thank you for this great review. We are pleased to know Chris provided you with courteous and professional service and we hope to have you back at Mercedes-Benz of Portland for any future needs.

October 01, 2021

Staffs are Very friendly and helpful!I throughly enjoyed Staffs are Very friendly and helpful! I throughly enjoyed my visit and will recommend highly. More

by SEINRIVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Cain
Report | Print
Nov 04, 2021 -

Mercedes-Benz of Portland responded

Hello, we are pleased to know our team provided you with a friendly and helpful experience here at Mercedes-Benz of Portland and we would like to thank you for this great response!

September 30, 2021

Friendly and attentive. Timely on having the service performed.Easy to make an appointment and was quick To be able to get in for service More

by BONNIEANDGUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
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