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Mercedes-Benz of Portland - Service Center
Portland, OR
1,516 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,516 Reviews of Mercedes-Benz of Portland - Service Center
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Verified Customer
November 11, 2021
Very impressed with Mark Towers handing of the unknown fault on my S550 brake fault. Guided the technicians to quickly find the fix, scheduled shuttle pickup and delivered on time. Thank you much. fault on my S550 brake fault. Guided the technicians to quickly find the fix, scheduled shuttle pickup and delivered on time. Thank you much. More
by DWORSLEY
Employees Worked With
Mark Tower
November 10, 2021
My Service Advisor, Chris, is very good and I always have valued his advice. He takes the agony out of getting my car serviced. Having said that, my AC went out the following week. Perhaps getting a vehi valued his advice. He takes the agony out of getting my car serviced. Having said that, my AC went out the following week. Perhaps getting a vehicle serviced in Portland is not a good idea when one is driving to Palm Springs. More
by johnpknox
Employees Worked With
Christopher Cain
November 10, 2021
I did not a good experience with this dealership. I had to call multiple times with questions and no one got back to me. Also during service times the loaner car was never checked when I asked about lost a to call multiple times with questions and no one got back to me. Also during service times the loaner car was never checked when I asked about lost and found eyeglasses. I was really frustrated with the way I was treated. More
by DAINAK
Employees Worked With
Not sure, Edward Kluwe
November 09, 2021
I had to pay $179 to have the problem diagnosed. I put the OBD2 on at home and told MB PDX what the problem was but still needed pay seems like extra profit for MB PDX and extra cost for me. Typical corp the OBD2 on at home and told MB PDX what the problem was but still needed pay seems like extra profit for MB PDX and extra cost for me. Typical corporate America. More
by MARKIMIMP
Employees Worked With
Andy
November 08, 2021
Labor service way too expensive. Service is too slow as well. Not my problem if there are too many cars, your service is based on scheduled appointment in the first place. Very transactional based personn well. Not my problem if there are too many cars, your service is based on scheduled appointment in the first place. Very transactional based personnel. More
by GARY.ALBURNS
Employees Worked With
Arthur Dimalanta
