Mercedes-Benz of Portland - Service Center

I did not a good experience with this dealership. I had to call multiple times with questions and no one got back to me. Also during service times the loaner car was never checked when I asked about lost a to call multiple times with questions and no one got back to me. Also during service times the loaner car was never checked when I asked about lost and found eyeglasses. I was really frustrated with the way I was treated. More

I had to pay $179 to have the problem diagnosed. I put the OBD2 on at home and told MB PDX what the problem was but still needed pay seems like extra profit for MB PDX and extra cost for me. Typical corp the OBD2 on at home and told MB PDX what the problem was but still needed pay seems like extra profit for MB PDX and extra cost for me. Typical corporate America. More

Labor service way too expensive. Service is too slow as well. Not my problem if there are too many cars, your service is based on scheduled appointment in the first place. Very transactional based personn well. Not my problem if there are too many cars, your service is based on scheduled appointment in the first place. Very transactional based personnel. More

I waited two weeks to get diagnostics that were not very informative and with an estimate repair bill that was as much as I paid for the vehicle. The experience made me regret ever buying another Mercedes b informative and with an estimate repair bill that was as much as I paid for the vehicle. The experience made me regret ever buying another Mercedes because when you need a repair “they see you coming $$$” More