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Mercedes-Benz of Portland - Service Center

Portland, OR

4.2
1,501 Reviews
Call Service Center (971) 340-4573

1,501 Reviews of Mercedes-Benz of Portland - Service Center

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December 14, 2021

Very helpful and friendly service. Glad to have purchased my car from Mercedes of Portland More

by SHAY.REDDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
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Dec 14, 2021 -

Mercedes-Benz of Portland responded

Hi Shay, thank you for this short and sweet review! We are pleased to know our team provided you with a helpful and friendly car buying experience, and we hope to have you back at Mercedes-Benz of Portland for any future needs.

December 14, 2021

My day began an unpleasant experience...GPS inoperative. However, one of the employees walked through the process with alacrity! Upon arrival he met me and walked me to the appropriate office where I receiv More

by DOROTHYSMITH988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember the name.
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Dec 14, 2021 -

Mercedes-Benz of Portland responded

Hi Dorothy, thank you for visiting Mercedes-Benz of Portland! We are pleased to know our team greeted you with professionalism, kindness, appreciation and enthusiasm, and we look forward to having the opportunity to do so again in the future. Until next time, drive safe!

December 14, 2021

ALWAYS receive superior customer service!Friendly ALWAYS receive superior customer service! Friendly helpful and informative I’ve been loyal to return to this dealership since my purchase Thanks More

by STEPHANIEDIAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Araujo Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Abujamous
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Dec 15, 2021 -

Mercedes-Benz of Portland responded

Hi Stephanie, thank you for your loyalty to our team here at Mercedes-Benz of Portland! Our team is happy to provide you with superior customer service during each of your visits and we look forward to continuing to do so in the future. Until next time, drive safe!

December 14, 2021

Service is always great. The staff is always efficient and always helpful. They go out of there way to be helpful. More

by BAKERJ1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Soprito
Report | Print
Dec 15, 2021 -

Mercedes-Benz of Portland responded

Hello, thank you for sharing this positive review following your recent service visit! We are please to know our team was efficient and helpful, and we look forward to assisting you with any future vehicle maintenance needs. Happy holidays!

December 14, 2021

Very professional, friendly, and on time with completing service. My car is always nice and clean when finished, which I appreciate. More

by NANHOGARTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Report | Print
Dec 15, 2021 -

Mercedes-Benz of Portland responded

Hello, we are happy to have provided you with professional, friendly and efficient service, and our team would like to thank you for these kind comments! Please don't hesitate to reach out to Mercedes-Benz of Portland for any future needs, we are happy to help.

December 13, 2021

Chris Cain has been my service representative for many years. He has always treated me with kindness and respect. More

by Patricia.dietz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Cain
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Dec 13, 2021 -

Mercedes-Benz of Portland responded

Hi Patricia, thank you for your loyalty to Mercedes-Benz of Portland and our team member, Chris, over the years! We are grateful for this positive feedback you have shared and look forward to your next visit with us.

December 13, 2021

I appreciate the thoroughness, proactive communications and timeliness (they did what they said they would do, on time and with precision). More

by RYAN.MURPHY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Koontz
Report | Print
Dec 13, 2021 -

Mercedes-Benz of Portland responded

Hi Ryan, it is a pleasure to know our team provided you with thoroughness, proactive communications and timeliness during your service visit. We truly appreciate your business and hope to have you back at Mercedes-Benz of Portland.

December 12, 2021

It’s been a pleasure working with Tom Maddox over all these years. Thank for your service. More

by CLINTON.PEREIRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Godbey, Thomas Maddux
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Dec 13, 2021 -

Mercedes-Benz of Portland responded

Hello, it's a pleasure to know you have enjoyed working with our team member, Tom! Our team wold like to thank you for your business and we hope to have you back at Mercedes-Benz of Portland for any future needs.

December 11, 2021

The service at Mercedes Portland is excellent and the staff was very friendly and helpful. Also the waiting area is clean and pleasant More

by JERRYDONTANKERSLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Report | Print
Dec 11, 2021 -

Mercedes-Benz of Portland responded

Thank you for these kind comments about our service team, Jerry! We are pleased to know you are always provided with excellent service. We look forward to your next visit with us.

December 11, 2021

The staff was very helpful! The dealership was very welcoming and warm. Our advisor was great. More

by LORISZIDON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Report | Print
Dec 13, 2021 -

Mercedes-Benz of Portland responded

Hello, thank you for visiting Mercedes-Benz of Portland. We are pleased to know you were provided with a warm and welcoming visit. Please don't hesitate to reach out for any future vehicle maintenance needs. We are here to help!

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