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Mercedes-Benz of Portland - Service Center

Portland, OR

4.2
1,501 Reviews
Call Service Center (971) 340-4573

1,501 Reviews of Mercedes-Benz of Portland - Service Center

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December 31, 2021

Great people great customer service, I will highly recommend this dealership to others for repairs on Mercedes More

by LHOLROYD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
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Jan 04, 2022 -

Mercedes-Benz of Portland responded

Thank you for your willingness to recommend our team here at Mercedes-Benz of Portland! We are happy to know you had a great service experience and are already looking forward to your next visit with us.

December 30, 2021

Service always great, loaner car was great. Only disappointing thing was that I filled the loaner car up with fuel 10 miles away from dealership and they charged me around $3.00 for gas. More

by KAATZMV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
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Dec 31, 2021 -

Mercedes-Benz of Portland responded

Hello, Thank you for choosing Mercedes-Benz of Portland. While it is a pleasure to know you are happy with your experience overall, I would like to assure you the feedback you have shared here will be shared with our service team. In the meantime, I hope you will consider reaching out for any future needs as the opportunity to earn your full confidence would be greatly appreciated.

December 29, 2021

They are always professional, prompt and courteous. Services are always complete and done as promised. More

by JDOAN61653
Recommend Dealer
Yes
Employees Worked With
Andrew koontz
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Dec 29, 2021 -

Mercedes-Benz of Portland responded

Hello, thank you for sharing this kind recommendation following your experiences with our team here at Mercedes-Benz of Portland! It is our pleasure to provide you with professional, prompt and courteous service, and we look forward to doing so at your next visit. Have a happy new year!

December 29, 2021

Always get my cars serviced here since 2018. Great staff, best Mercedes-Benz mechanics in portland. More

by Multnomah Motors Inc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Godbey, Edward Kluwe, Mark Tower
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Dec 31, 2021 -

Mercedes-Benz of Portland responded

Thank you for your loyalty over the years! The Mercedes-Benz of Portland team couldn't be happier to have earned your business and we look forward to being able to provide you and your vehicles with quality care for years to come.

December 28, 2021

Very professional and my car was repaired and returned at the time promised. Two recalls were also taken care of. More

by DARRELLMCEEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Araujo Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2021 -

Mercedes-Benz of Portland responded

Hi Darrel, thank you for visiting Mercedes-Benz of Portland for your vehicles service. We are happy to have completed the necessary maintenance in a timely manner and hope you will return to our team shoulda any future needs arise. Until then, enjoy the road ahead!

December 28, 2021

Very professional crew. everything works great. Thanks for the loaner vehicle! Highly recommended. No problems. More

by theenitro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Sanchez Vargas
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Dec 28, 2021 -

Mercedes-Benz of Portland responded

Thank you for these kind comments! Our team is happy to have had the opportunity to prove you with a professional experience and we truly appreciate this recommendation.

December 21, 2021

I have worked at Daimler Trucks North America for 10 years, I've always and will always love my Mercedes-Benz vehicles. My biggest problem now is trying to figure out how me and my family can contin More

by MICHAEL.TIDWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Havel
Report | Print
Dec 21, 2021 -

Mercedes-Benz of Portland responded

Hi Michael, we would like to thank you and your family for your loyalty to the Mercedes-Benz brand! Your business is greatly appreciated by our team and we would be happy to assist you in anyway possible. If you ever need assistance, please don't hesitate to reach out.

December 21, 2021

Great experience. Had service B done and it took about an hour less time then was told. Staff was very helpful suggesting somewhere to eat. Hopefully the construction around there will be done next time I ne More

by toyo4444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not good with names
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Dec 21, 2021 -

Mercedes-Benz of Portland responded

Hello, thank you for bringing your vehicle to Mercedes-Benz of Portland for service! Our team is happy to have recommended a great restaurant during your wait and we look forward to having you back for future service.

December 21, 2021

Professional, very good service, good value for the money, separate space if you nee to work More

by BJELOVAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Soprito
Report | Print
Dec 23, 2021 -

Mercedes-Benz of Portland responded

Thank you for visiting Mercedes-Benz of Portland for service! We are happy to know you found the maintenance performed on your vehicle to be of good value, and our waiting area to be convenient for your work needs. Until your next visit, we would like to wish you a happy holiday season.

December 20, 2021

Had to come back because my turn signal was not fixed, but all in all service was fine. More

by LITHIA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Report | Print
Dec 21, 2021 -

Mercedes-Benz of Portland responded

Hello, I'm sorry to learn the issue you were experiencing with your turn signal was not fixed during your initial visit. I would like to thank you for giving our team the opportunity to address this for you, and hope you will consider reaching out in the future as we would welcome the opportunity to earn that fifth star.

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