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Mercedes-Benz of Portland - Service Center

Portland, OR

4.1
1,517 Reviews
Call Service Center (971) 340-4573

1,517 Reviews of Mercedes-Benz of Portland - Service Center

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January 30, 2022

Had a recall on airbag for my 450 GL and the customer service was great and I appreciate them cleaning my car before pick up. Thanks so much Carrie Bryant More

by CARRIE_BRYANT@ymail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Araujo Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2022 -

Mercedes-Benz of Portland responded

Hi Carrie, thank you for visiting Mercedes-Benz of Portland for your vehicles recall service. We truly appreciates your business and look forward to your next visit with us.

January 30, 2022

Very easy and convent to downtown drop off and pick up with ease communicated well with me to pick up my Benz More

by MILESPAUL42069
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachery Lee
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 01, 2022 -

Mercedes-Benz of Portland responded

Hi Miles, thank you for taking the time to share your visit here at Mercedes-Benz of Portland. We are pleased to know you found your experience to be convenient and communicative. Should any future needs arise, please don't hesitate to reach out to our team.

January 28, 2022

My service technician was helpful in determining what service was needed for my vehicle. Thank you. More

by NCBUTERS
Recommend Dealer
Yes
Employees Worked With
Mark Tower
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Jan 28, 2022 -

Mercedes-Benz of Portland responded

Hello, our team is happy to have helped you diagnose the issues with your vehicle. We truly appreciate you coming to Mercedes-Benz of Portland and hope to have you back for any future maintenance needs.

January 28, 2022

They good work. It was tough to get to given all if the construction blocking assessto the dealership. More

by belnavis1625
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Salas
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Jan 28, 2022 -

Mercedes-Benz of Portland responded

Hello, we apologize for the inconvenience due to construction within the area, and truly appreciate you taking the time to stop in anyways! If our team can help with any future maintenance needs, please don't hesitate to reach out.

January 25, 2022

Polite staff to communicate with. The dealer provides a comfortable waiting area for their customers. More

by SHINYI_HU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Report | Print
Jan 28, 2022 -

Mercedes-Benz of Portland responded

Hello, thank you for bringing your Mercedes in for service here at Mercedes-Benz of Portland! Our team is happy to have provided you with excellent service and we are pleased to know you enjoyed our waiting area.

January 25, 2022

As said before, your service was very good. We have enjoyed it for over 43 years. Keep up the good work More

by lrlamb38
Recommend Dealer
Yes
Employees Worked With
Art, Brandon Godbey, Thomas Maddux
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Jan 26, 2022 -

Mercedes-Benz of Portland responded

Thank you for this kind review of our service team! We truly appreciate your loyalty to our location over the past several years and look forward to having you back at Mercedes-Benz of Portland for any future maintenance needs.

January 25, 2022

Great work and professional experience I wouldn't take my Benz nowhere else great job More

by LAMARCUS677
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Godbey
Report | Print
Jan 26, 2022 -

Mercedes-Benz of Portland responded

Hello, I'm pleased to learn our team has earned your confidence, as this is always something we strive to do. I would like to thank you for this kind feedback and wish you safe travels on the road ahead.

January 25, 2022

This dealership treats their customers like GOLD! Fabulous All around service from all departments very caring! I moved here from California and I must say this dealership has been the best experien More

by LeLu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Araujo Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Avanzado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hans Gartner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Abujamous
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Jan 26, 2022 -

Mercedes-Benz of Portland responded

Hi Lelu, thank you for giving our team here at Mercedes-Benz of Portland the opportunity to earn your business. We are pleased to know our team has provided you with excellent service and we look forward to your next visit with us.

January 23, 2022

That are good at all matters involving servicing your car. Been with for 43 years More

by lrlamb38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy, Brandon Godbey, Thomas Maddux, Arthur Dimalanta
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Jan 24, 2022 -

Mercedes-Benz of Portland responded

Hello, thank you for taking the time to review our service team. We would like to thank you for your loyalty over the past several years and we look forward to providing you with the same grate level of care for many more years to come.

January 23, 2022

Bad customer service and left our vehicle a mess after changing our tires. After confirmation of our appointment date and time twice, they didn’t have us scheduled until the following weekend. More

by APETERS4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Tower
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