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Mercedes-Benz of Portland - Service Center
Portland, OR
1,518 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,518 Reviews of Mercedes-Benz of Portland - Service Center
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February 18, 2022
The service is variable. This last time the service was excellent, while in the past it was mediocre at best. Hopefully this is a good indication that things are improving. This last time the service was excellent, while in the past it was mediocre at best. Hopefully this is a good indication that things are improving. More
by MESHULC
Verified CustomerEmployees Worked With
Brandon Godbey
February 14, 2022
Customer service is excellent, very accommodating and polite team, good work done and no further problems. Their complementary amenities are something that will keep me as a customer for a long time! polite team, good work done and no further problems. Their complementary amenities are something that will keep me as a customer for a long time! More
by SCARBELLABUNNY
Employees Worked With
Mo Abujamous
February 14, 2022
I spent over $1000 on annual service and breaks for my SmartCar, and they didn't even bother to change the headlight. It's a small thing, but details matter, and I expected more. Also, the person I spoke SmartCar, and they didn't even bother to change the headlight. It's a small thing, but details matter, and I expected more. Also, the person I spoke with when making the appointment was borderline rude, and unable to answer my questions about what some of the service description meant. More
by MICKEYJUAN
Employees Worked With
Andy Acevedo
February 13, 2022
My experience at Mercedes -Benz of Portland was extremely impressive. They went beyond to accommodate me while waiting for back order parts to arrive. Thank you so much. impressive. They went beyond to accommodate me while waiting for back order parts to arrive. Thank you so much. More
by susan.alfano
Employees Worked With
Mark Tower
February 13, 2022
The drain plug was not replaced as I requested and oil is continuing to leak out of the drain plug. I would like a new drain plug installed as requested. I have a video from the dealership that can be provi continuing to leak out of the drain plug. I would like a new drain plug installed as requested. I have a video from the dealership that can be provided. More
by ASKBROKERMARK
Employees Worked With
Andres acevedo
February 13, 2022
Very accommodating to schedule an appointment, the service Director (Brandon) is really customer focused. Ron S. was there for the customer, very polite. service Director (Brandon) is really customer focused. Ron S. was there for the customer, very polite. More
by JESUS.GOMEZ
Employees Worked With
Brandon Godbey
February 09, 2022
Very quick and friendly service. Was informed on recommendations fairly promptly. I am new to the Mercedes’ world, as I inherited the vehicle, and was surprised it didn’t cost as much as I expected recommendations fairly promptly. I am new to the Mercedes’ world, as I inherited the vehicle, and was surprised it didn’t cost as much as I expected. :) More
by byrowilson
Employees Worked With
Mark Tower
