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Mercedes-Benz of Portland - Service Center

Portland, OR

4.1
1,517 Reviews
Call Service Center (971) 340-4573

1,517 Reviews of Mercedes-Benz of Portland - Service Center

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February 24, 2022

Provided a long list of repairs without letting me know that the one I approved could have been deferred for a later time More

by SICHBHIGRDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rod Soprito
Report | Print
February 24, 2022

Great team and always happy to take my vehicle. I have. Een going for the last 7 tears More

by KAMALMADHU1277
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Soprito
Report | Print
Feb 25, 2022 -

Mercedes-Benz of Portland responded

Hello, thank you for your loyalty to our team mere at Mercedes-Benz of Portland. We are always happy to assist you with your vehicles service needs and look forward to having you as our customer for many more years.

February 23, 2022

Very good ,paitention ,great make discounts ,helpful , friendly, nice, like speak with people, good service More

by boliukandrii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Report | Print
Feb 23, 2022 -

Mercedes-Benz of Portland responded

Thank you for this short and sweet review. We appreciate you taking the time to mention each of the things you love about Mercedes-Benz of Portland.

February 23, 2022

Great service they portrayed professionalism and great knowledge of what needed to be done.So prompt no ime wastage.would recommend them to everyone in need. More

by lriunguh
Recommend Dealer
Yes
Employees Worked With
Andy Acevedo
Report | Print
Feb 23, 2022 -

Mercedes-Benz of Portland responded

Thank you for your willingness to recommend our team! We are happy to have provided you with a professional, knowledgeable and prompt experience. Should any future needs arise, please keep Mercedes-Benz of Portland in mind.

February 22, 2022

Incredible efficient customer service. Fair value for parts and service. They continue to excel beyond expectations. More

by 3 Smart Cars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Soprito
Report | Print
Feb 22, 2022 -

Mercedes-Benz of Portland responded

Thank you for these kind comments. Our team is happy to provide our customers with fair and efficient service. If there is anything further we can do to help, please feel free to give us a call or stop by.

February 22, 2022

Terrific Service Advisors, and service work without any problems. A place you can always trust. More

by BB0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Maddux
Report | Print
Feb 23, 2022 -

Mercedes-Benz of Portland responded

Hi BB0, thank you for this kind review. We are pleased to know you can always trust our team here at Mercedes-Benz of Portland.

February 21, 2022

Were very understanding and accommodating when I blew a tire and had to have my car towed to the dealership. More

by KMAYNWRITE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Avanzado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 22, 2022 -

Mercedes-Benz of Portland responded

Hello, thank you for bringing your vehicle to Mercedes-Benz of Portland. We are happy to have helped replace your tire and gotten you back on the road in a timely manner.

February 20, 2022

Very corporative and good customer service. Their work is very perfect and very fast.Good work. More

by Muzala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Report | Print
Feb 21, 2022 -

Mercedes-Benz of Portland responded

Hi Muzala, thank you for these kind comments. We are pleased to know you are happy with the maintenance performed on your vehicle and our team hopes to have you back for any future needs.

February 20, 2022

I was waiting for the 20k service in the lobby. After 3 hours I went to ask for the status. The paperwork was on the desk and the car was ready and parked. Nobody told me it was done, not sure how More

by PB677
Customer Service
Recommend Dealer
No
Employees Worked With
don't know
Report | Print
February 18, 2022

The service is variable. This last time the service was excellent, while in the past it was mediocre at best. Hopefully this is a good indication that things are improving. More

by MESHULC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Godbey
Report | Print
Feb 18, 2022 -

Mercedes-Benz of Portland responded

Hello, We are pleased to know that the service provided has improved since your previous visits. We intend to continue to improve in giving our customers the best experience possible. Thank you for choosing Mercedes-Benz of Portland and we hope to keep up the excellent service. It was our pleasure getting the chance to work with you again and we hope to see you back soon! Thank you and take care.

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