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Mercedes-Benz of Portland - Service Center

Portland, OR

4.1
1,517 Reviews
Call Service Center (971) 340-4573

1,517 Reviews of Mercedes-Benz of Portland - Service Center

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March 12, 2022

I like Mercedes Benz because it is very dependable. If I have any problem with my car, I can just call, and someone will help me. It is very convenient. More

by feline.gladis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Koontz
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Mar 14, 2022 -

Mercedes-Benz of Portland responded

Hello, thank you for reaching out to our team here at Mercedes-Benz of Portland when you have questions about your vehicle. We are always happy to help!

March 10, 2022

It’s comforting to know that I have a depend service center. Having an 80+ RT, the availability of a loaner car adds to that comfort. More

by MICKEYA2U
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy - Service Rep.
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Mar 11, 2022 -

Mercedes-Benz of Portland responded

Hi Mickey, we are pleased to see you have found our team to be dependable. Having you as a customer here at Mercedes-Benz of Portland has been our pleasure and we look forward to continuing to work with you in the future.

March 10, 2022

Friendly, good work done as scheduled. I will not go anywhere else for my e63 More

by sadrews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
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Mar 11, 2022 -

Mercedes-Benz of Portland responded

Hello, thank you for your loyalty to Mercedes-Benz of Portland! You business and feedback are greatly appreciated by our team.

March 06, 2022

Service lpersonal always put the. Customer first and foremost This is why II continue to buy MB. More

by MACINTYREDK
Recommend Dealer
Yes
Employees Worked With
Mark Tower
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Mar 08, 2022 -

Mercedes-Benz of Portland responded

Thank you for sharing this review of our service team. It is a pleasure knowing you always receive excellent service here at Mercedes-Benz of Portland.

Mar 08, 2022 -

Mercedes-Benz of Portland responded

Thank you for sharing this review of our service team. It is a pleasure knowing you always receive excellent service here at Mercedes-Benz of Portland.

March 06, 2022

Mercedez Benz of Portland completed the service as requested. When I picked up my car there was a massive gash in the steering wheel. It looked like it was from a metal watch. I do not wear watches. I More

by JACOBTICHENOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I dropped my car off after hours and my service rep wasn’t in the office when I picked the car up
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March 06, 2022

Love Rod. He's the best service guy!!! So very helpful and I hope to always have him for service. More

by CAROLYN0550
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod
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Mar 08, 2022 -

Mercedes-Benz of Portland responded

Hi Carolyn, I'm happy to see you have enjoyed working with our team member, Rod. Your business here at Mercedes-Benz of Portland is greatly appreciated and I will be sure to pass these kind comments along to him.

Mar 08, 2022 -

Mercedes-Benz of Portland responded

Hi Carolyn, I'm happy to see you have enjoyed working with our team member, Rod. Your business here at Mercedes-Benz of Portland is greatly appreciated and I will be sure to pass these kind comments along to him.

March 05, 2022

It took over a week after parts came in to fix my blown tire… was never contacted about timing or anything, including they couldn’t find my car. Poor service, communication and attitude.. I understand it’s More

by DANIEL.YOKOI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember her name….
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March 05, 2022

All Good thanks to you guys Mercedes Benz ! !! Good luck today at work on your way More

by Rmnnastas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pavlo Kovalik, Mark Tower
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Mar 08, 2022 -

Mercedes-Benz of Portland responded

Thank you for this kind review! Your positive wishes mean more to our team than you know.

Mar 08, 2022 -

Mercedes-Benz of Portland responded

Thank you for this kind review! Your positive wishes mean more to our team than you know.

March 04, 2022

Service was great. They delivered in the communicated timing. It was what I expected and did not disappoint. More

by STEVEGRAFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
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Mar 08, 2022 -

Mercedes-Benz of Portland responded

Hi Steve, I'm pleased to see your recent service here at Mercedes-Benz of Portland was just as you expected it to be. If there is anything our team can do to help in the future, please don't hesitate to give us a call.

Mar 08, 2022 -

Mercedes-Benz of Portland responded

Hi Steve, I'm pleased to see your recent service here at Mercedes-Benz of Portland was just as you expected it to be. If there is anything our team can do to help in the future, please don't hesitate to give us a call.

March 04, 2022

They didn't reset the automatic "Service Needed" pop-up, so we had to go back in another day, and wait for that to be completed. Then we didn't even get a courtesy car wash. More

by Aunti B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nate Johnson-Grumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andres Acevedo, Thomas Maddux
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