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Mercedes-Benz of Portland - Service Center

Portland, OR

4.1
1,517 Reviews
Call Service Center (971) 340-4573

1,517 Reviews of Mercedes-Benz of Portland - Service Center

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April 11, 2022

Prompt service and all on time. Advisor Rod helpful and let me know when car ready More

by BART_MCMULLAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rod Serota
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Apr 12, 2022 -

Mercedes-Benz of Portland responded

We're happy to know Rod helped to make your service appointment a 5-star visit. Safe travels, Bart!

April 10, 2022

Great customer service. Andy is super helpful as always. Will bring my business back here More

by GOUINDSINGH4717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy
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Apr 12, 2022 -

Mercedes-Benz of Portland responded

Thank you for choosing us for your auto needs and acknowledging the great work of our team member, Andy. Safe travels!

April 10, 2022

Service advisor went above and beyond to help with getting the scheduled service done and addressing a concern I had and scheduling a future appointment for an issue the beaverton service department c More

by Lorraine Doyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
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Apr 12, 2022 -

Mercedes-Benz of Portland responded

Hi Lorraine, Thank you for the 5-stars regarding your Service visit! We're glad you are a satisfied customer and hope to work with you again.

April 08, 2022

Had my car in couldn't find problem. Picked up car Andy felt problem. Talked to tech. He came back with quote and texted him to much money but said ok I have to have it done not one text More

by LINDA.ZAMORA.1958
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andy
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April 08, 2022

Extremely proficient service delivery with great customer service. Their customer service is second to none. Convenient entry access was an issue but recently there has been tremendous improvements made. More

by KTHOMAS15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Araujo Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Avanzado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Dike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Soria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Soria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Godbey, Jesus Miranda, Christian Salas, Adrian Sanchez Vargas, Mo Abujamous
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Apr 08, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-star review and alerting us to your satisfaction as our valued customer. Safe travels!

April 06, 2022

Rating is 4 only because of location downtown Portland, OR., and because of traffic difficulties to drive to the dealership. More

by GNJHOCHH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Soprito
Report | Print
Apr 08, 2022 -

Mercedes-Benz of Portland responded

Thank you for your feedback. Safe travels!

April 04, 2022

Service was handled competently and timely and I was kept informed while work was being performed. More

by BARR6182
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Acevedo
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Apr 04, 2022 -

Mercedes-Benz of Portland responded

Thank you for sharing your satisfaction of the service received with a 5-star rating!

April 01, 2022

In the past I think this dealer are doing Very good services for the car More

by hai Nguyen
Customer Service
Recommend Dealer
Yes
Employees Worked With
Brandon Godbey
Report | Print
Apr 01, 2022 -

Mercedes-Benz of Portland responded

Thank you for your feedback, Hai. Safe travels!

March 30, 2022

Quick scheduling, excellent service to my car and excellent customer service from My service representative, Mark. More

by hschoenbeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Report | Print
Mar 31, 2022 -

Mercedes-Benz of Portland responded

Cheers to happy customers! We appreciate the 5-star recognition for our team player Mark's quick and excellent service provided during your appointment.

March 30, 2022

I love how responsive the shop is and how fast it is get the work done. They are very professional and great services. More

by WUHUI.ANGELA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Kim
Report | Print
Mar 31, 2022 -

Mercedes-Benz of Portland responded

We know time is priceless and are focused on getting you back on the road swiftly. It's good to hear you left our store a happy, satisfied customer. Thank you for the 5-star confirmation, Angela!

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