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Mercedes-Benz of Portland - Service Center

Portland, OR

4.1
1,517 Reviews
Call Service Center (971) 340-4573

1,517 Reviews of Mercedes-Benz of Portland - Service Center

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April 16, 2022

Thank you for quick service and super friendly. Keep up the good work. Will recommend friends to Mercedes of Portland More

by supreesmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Soprito
Report | Print
Apr 19, 2022 -

Mercedes-Benz of Portland responded

We appreciate the positive reflection regarding your visit. It is a pleasure to earn your business and know that Rod provided quick, friendly service!

April 15, 2022

Clean and on time. Vehicle was returned very clean and on time. Service Advisor took the time to look at the Vehicle 's history and proceed as needed. More

by CARRION_A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Godbey
Report | Print
Apr 15, 2022 -

Mercedes-Benz of Portland responded

Thank you for sharing your 5-star satisfaction with the detailed care and prompt vehicle service given by our team!

April 14, 2022

very prompt and attentive to your needs, communication is great and very comfortable waiting area , More

by THESCOTT632
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Soprito
Report | Print
Apr 15, 2022 -

Mercedes-Benz of Portland responded

Thank you for the excellent feedback and 5-star rating!

April 13, 2022

Efficient and professional staff Everything went According to the schedule with minimum of disruption for me More

by GUTTMAN
Recommend Dealer
Yes
Employees Worked With
Mo Abujamous
Report | Print
Apr 15, 2022 -

Mercedes-Benz of Portland responded

We appreciate the 5-stars and thank you for the compliments on our professionalism and efficiency. Safe travels!

April 13, 2022

Everything was really good. I am disappointed that they removed all the snacks and water. More

by 1TANYAMIRONOVA65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Report | Print
Apr 15, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-star feedback, Tanya. Safe travels, we're glad to know you appreciated the refreshments!

April 13, 2022

Fast and easy. I dropped my car off for its annual service and then just came and picked it up once it was done. Can’t get any easier then that! More

by Jen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Acevedo
Report | Print
Apr 15, 2022 -

Mercedes-Benz of Portland responded

Hi Jen, We're all about a seamless convenient experience. Glad we could get you back on the road swiftly!

April 12, 2022

So unhappy with my experience. They game the customer to try to squeeze out every dollar. I will never set foot in Mercedes Benz of Portland again, and I hope you don't. More

by Nathan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andy
Report | Print
April 12, 2022

Would not return my calls, texts regarding my very expensive repair that involved my insurance More

by MARTHA.CALDWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rod
Report | Print
April 11, 2022

Got the job done! I was in for an oil change and Tire rotation service A. I am hoping next timeI won’t have to wait so long for an Appointment. Additionally it wa More

by MICHELLE89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Report | Print
Apr 12, 2022 -

Mercedes-Benz of Portland responded

Hi Michelle, We appreciate knowing you are satisfied overall, but leaving room for improvement. Thank you for your transparent feedback and cheers to a timely experience during for your next visit!

April 11, 2022

Everyone was very helpful and my service was done quickly and efficiently, with zero runaround. More

by TRINIDAD503CARLOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pavlo Kovalik
Report | Print
Apr 12, 2022 -

Mercedes-Benz of Portland responded

Get in, get out, and on with your day. Thank you for the 5-stars, Carlos!

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