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Mercedes-Benz of Portland - Service Center
Portland, OR
1,502 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,502 Reviews of Mercedes-Benz of Portland - Service Center
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April 13, 2022
Fast and easy. I dropped my car off for its annual service and then just came and picked it up once it was done. Can’t get any easier then that! I dropped my car off for its annual service and then just came and picked it up once it was done. Can’t get any easier then that! More
by Jen
Verified CustomerEmployees Worked With
Andy Acevedo
April 12, 2022
So unhappy with my experience. They game the customer to try to squeeze out every dollar. I will never set foot in Mercedes Benz of Portland again, and I hope you don't. They game the customer to try to squeeze out every dollar. I will never set foot in Mercedes Benz of Portland again, and I hope you don't. More
by Nathan
Employees Worked With
Andy
April 11, 2022
Got the job done! I was in for an oil change and Tire rotation service A. I am hoping next timeI won’t have to wait so long for an Appointment. Additionally it wa I was in for an oil change and Tire rotation service A. I am hoping next timeI won’t have to wait so long for an Appointment. Additionally it was a 3 to 4 hour appointment and there were no loaner cars available. More
by MICHELLE89
Employees Worked With
Can’t remember
April 10, 2022
Service advisor went above and beyond to help with getting the scheduled service done and addressing a concern I had and scheduling a future appointment for an issue the beaverton service department c getting the scheduled service done and addressing a concern I had and scheduling a future appointment for an issue the beaverton service department couldn’t find. More
by Lorraine Doyle
Employees Worked With
Mark Tower
April 08, 2022
Extremely proficient service delivery with great customer service. Their customer service is second to none. Convenient entry access was an issue but recently there has been tremendous improvements made. service. Their customer service is second to none. Convenient entry access was an issue but recently there has been tremendous improvements made. More
by KTHOMAS15
Employees Worked With
Other Employees :
Brandon Godbey, Jesus Miranda, Christian Salas, Adrian Sanchez Vargas, Mo Abujamous
April 08, 2022
Had my car in couldn't find problem. Picked up car Andy felt problem. Talked to tech. He came back with quote and texted him to much money but said ok I have to have it done not one text Picked up car Andy felt problem. Talked to tech. He came back with quote and texted him to much money but said ok I have to have it done not one text back. It was the clutch he said. It was going to be 2900 and needs to be ordered. Nice guy but my car isn't fixed. I will look around for a place. A another time I had a money situation but it turned ok. I love Mercedes but probably won't be back. Thank you More
by LINDA.ZAMORA.1958
Employees Worked With
Andy
