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Mercedes-Benz of Portland - Service Center

Portland, OR

4.1
1,517 Reviews

1,517 Reviews of Mercedes-Benz of Portland - Service Center

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April 25, 2022

Very Good customer service. To expensive to repair a vehicle and parts are to costly. More

by Donteburrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Apr 27, 2022 -

Mercedes-Benz of Portland responded

Hi Donte, Thank for the 5-star compliments regarding our great customer service!

April 25, 2022

Very easy to work with. Throughout the service, they communicated with me and let me know where they where at with the progress. More

by CARMCCOOPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Davis
Apr 28, 2022 -

Mercedes-Benz of Portland responded

Thank you for confirming your excellent experience due to the ease and consistent communication throughout the process.

April 25, 2022

My advisor was easy to work with and very understanding. I appreciate his help very much. More

by LISAWEINSTEIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Abujamous, Mark Tower
Apr 28, 2022 -

Mercedes-Benz of Portland responded

We appreciate your patronage, Lisa! Thank you for the 5-star satisfaction rating and sharing your enjoyment of working with your service advisor.

April 25, 2022

Knowledgeable, efficient service. I trust MB of Portland to take Good care of my investments. I presently own two MBs’. An SL450 and a GLC 300.. I have also purchased five car More

by RWELLIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Araujo Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2022 -

Mercedes-Benz of Portland responded

We appreciate your customer loyalty and trust in our ability to provide knowledgeable, efficient service. Thank you for the 5-stars!

April 23, 2022

Service was efficient and they answered my questions in a timely manner, and followed up as necessary. More

by ORBBRO
Recommend Dealer
Yes
Employees Worked With
Jose Araujo Suarez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2022 -

Mercedes-Benz of Portland responded

It is our pleasure to earn your business! Thank you for the confirmation that your positive experience was due to the efficient and complete service received.

April 22, 2022

Very pleasant experience. They let me know what needed to be repaired and the level of importance. I appreciate they were not pushy as well. More

by POGOPDX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Soprito
Apr 23, 2022 -

Mercedes-Benz of Portland responded

Cheers to a pleasant, 5-star experience! It delights us to know you are a happy customer thanks to your vehicle receiving urgent, proper care from team.

April 19, 2022

I worked with Andres Acevedo for service of both our E350 and ML320 vehicles through January and February and found his attentiveness to our maintenance requirements were thoroughly addressed. More

by BARR6182
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Acevedo
Apr 20, 2022 -

Mercedes-Benz of Portland responded

Thank you for sharing your satisfaction of the service received with a 5-star rating!

Apr 21, 2022 -

Mercedes-Benz of Portland responded

We're happy to know working with Andres has been a great experience. Thank you for your business and informing us that your visits for service were well taken care of thanks to his attention and care. Safe travels!

April 18, 2022

Good service and very clean dealership, wish they would've washed my car after however More

by romelg79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Apr 20, 2022 -

Mercedes-Benz of Portland responded

Thank you for the feedback and overall pleasant review of your experience!

April 17, 2022

Communication was consistent and accurate. I also had a last-minute issue which was addressed immediately and efficiently More

by VMAGACHICA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Apr 19, 2022 -

Mercedes-Benz of Portland responded

It is pleasure to have you back on the road and we thank you for the acknowledgement of the efficient work performed!

April 17, 2022

It was excellent service and communication also good . car was delivered on time and thanks More

by Bhargav.reddyk09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda
Apr 19, 2022 -

Mercedes-Benz of Portland responded

Thank you for being our customer and taking the time to share feedback about the excellent service you received!

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