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Mercedes-Benz of Portland - Service Center

Portland, OR

4.2
1,502 Reviews
Call Service Center (971) 340-4573

1,502 Reviews of Mercedes-Benz of Portland - Service Center

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April 22, 2022

Very pleasant experience. They let me know what needed to be repaired and the level of importance. I appreciate they were not pushy as well. More

by POGOPDX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Soprito
Report | Print
Apr 23, 2022 -

Mercedes-Benz of Portland responded

Cheers to a pleasant, 5-star experience! It delights us to know you are a happy customer thanks to your vehicle receiving urgent, proper care from team.

April 19, 2022

I worked with Andres Acevedo for service of both our E350 and ML320 vehicles through January and February and found his attentiveness to our maintenance requirements were thoroughly addressed. More

by BARR6182
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Acevedo
Report | Print
Apr 20, 2022 -

Mercedes-Benz of Portland responded

Thank you for sharing your satisfaction of the service received with a 5-star rating!

Apr 21, 2022 -

Mercedes-Benz of Portland responded

We're happy to know working with Andres has been a great experience. Thank you for your business and informing us that your visits for service were well taken care of thanks to his attention and care. Safe travels!

April 18, 2022

Good service and very clean dealership, wish they would've washed my car after however More

by romelg79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Report | Print
Apr 20, 2022 -

Mercedes-Benz of Portland responded

Thank you for the feedback and overall pleasant review of your experience!

April 17, 2022

Communication was consistent and accurate. I also had a last-minute issue which was addressed immediately and efficiently More

by VMAGACHICA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Report | Print
Apr 19, 2022 -

Mercedes-Benz of Portland responded

It is pleasure to have you back on the road and we thank you for the acknowledgement of the efficient work performed!

April 17, 2022

It was excellent service and communication also good . car was delivered on time and thanks More

by Bhargav.reddyk09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda
Report | Print
Apr 19, 2022 -

Mercedes-Benz of Portland responded

Thank you for being our customer and taking the time to share feedback about the excellent service you received!

April 16, 2022

Thank you for quick service and super friendly. Keep up the good work. Will recommend friends to Mercedes of Portland More

by supreesmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Soprito
Report | Print
Apr 19, 2022 -

Mercedes-Benz of Portland responded

We appreciate the positive reflection regarding your visit. It is a pleasure to earn your business and know that Rod provided quick, friendly service!

April 15, 2022

Clean and on time. Vehicle was returned very clean and on time. Service Advisor took the time to look at the Vehicle 's history and proceed as needed. More

by CARRION_A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Godbey
Report | Print
Apr 15, 2022 -

Mercedes-Benz of Portland responded

Thank you for sharing your 5-star satisfaction with the detailed care and prompt vehicle service given by our team!

April 14, 2022

very prompt and attentive to your needs, communication is great and very comfortable waiting area , More

by THESCOTT632
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Soprito
Report | Print
Apr 15, 2022 -

Mercedes-Benz of Portland responded

Thank you for the excellent feedback and 5-star rating!

April 13, 2022

Efficient and professional staff Everything went According to the schedule with minimum of disruption for me More

by GUTTMAN
Recommend Dealer
Yes
Employees Worked With
Mo Abujamous
Report | Print
Apr 15, 2022 -

Mercedes-Benz of Portland responded

We appreciate the 5-stars and thank you for the compliments on our professionalism and efficiency. Safe travels!

April 13, 2022

Everything was really good. I am disappointed that they removed all the snacks and water. More

by 1TANYAMIRONOVA65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Report | Print
Apr 15, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-star feedback, Tanya. Safe travels, we're glad to know you appreciated the refreshments!

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