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Mercedes-Benz of Portland - Service Center

Portland, OR

4.2
1,502 Reviews

1,502 Reviews of Mercedes-Benz of Portland - Service Center

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April 29, 2022

Good people who care about service. They work hard to always take care of me. More

by KELLY.KESSI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Acevedo
Apr 30, 2022 -

Mercedes-Benz of Portland responded

Hi Kelly, Thank you for trusting us to take care of your auto needs. We appreciate the 5-star review!

April 29, 2022

I think this Mercedes dealership is the best car dealership in Portland. The staff is very easy to deal with. More

by GREG.MIRECKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Maddux, Nickolas Kalantari, Mark Tower
Apr 30, 2022 -

Mercedes-Benz of Portland responded

A kind compliment from our happy customer makes our day. Safe travels, Greg!

April 28, 2022

Their customer service is wonderful very caring and friendly. They also don’t have you going unattended for a while which is amazing! More

by Gerardo Z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Johnson-Grumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2022 -

Mercedes-Benz of Portland responded

Hi Gerardo, Thank you for the 5-stars and sharing that you experience wonderful 5-star, caring, and friendly service during your visit!

April 28, 2022

Mark was great. I came in and the end of the day and he got someone over to look at the break light right away. More

by SVEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Apr 29, 2022 -

Mercedes-Benz of Portland responded

We appreciate the 5-star feedback, Sven! Thank you for the compliments to Mark who accommodated your visit resulting in the timely repair of your brake light.

April 26, 2022

Great Service, friendly fare employees, especially Tom Maddux who goes out of his way to take care of the customer. More

by VINCEMCHORSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Maddux
Apr 28, 2022 -

Mercedes-Benz of Portland responded

It is a pleasure to earn your business, Vince! Thank you for the compliments about Tom, our team, and the great, friendly service you receive as our customer.

April 25, 2022

Very Good customer service. To expensive to repair a vehicle and parts are to costly. More

by Donteburrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Apr 27, 2022 -

Mercedes-Benz of Portland responded

Hi Donte, Thank for the 5-star compliments regarding our great customer service!

April 25, 2022

Very easy to work with. Throughout the service, they communicated with me and let me know where they where at with the progress. More

by CARMCCOOPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Davis
Apr 28, 2022 -

Mercedes-Benz of Portland responded

Thank you for confirming your excellent experience due to the ease and consistent communication throughout the process.

April 25, 2022

My advisor was easy to work with and very understanding. I appreciate his help very much. More

by LISAWEINSTEIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Abujamous, Mark Tower
Apr 28, 2022 -

Mercedes-Benz of Portland responded

We appreciate your patronage, Lisa! Thank you for the 5-star satisfaction rating and sharing your enjoyment of working with your service advisor.

April 25, 2022

Knowledgeable, efficient service. I trust MB of Portland to take Good care of my investments. I presently own two MBs’. An SL450 and a GLC 300.. I have also purchased five car More

by RWELLIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Araujo Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2022 -

Mercedes-Benz of Portland responded

We appreciate your customer loyalty and trust in our ability to provide knowledgeable, efficient service. Thank you for the 5-stars!

April 23, 2022

Service was efficient and they answered my questions in a timely manner, and followed up as necessary. More

by ORBBRO
Recommend Dealer
Yes
Employees Worked With
Jose Araujo Suarez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2022 -

Mercedes-Benz of Portland responded

It is our pleasure to earn your business! Thank you for the confirmation that your positive experience was due to the efficient and complete service received.

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