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Mercedes-Benz of Portland - Service Center

Portland, OR

4.2
1,502 Reviews
Call Service Center (971) 340-4573

1,502 Reviews of Mercedes-Benz of Portland - Service Center

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May 03, 2022

They have always been great. I love that I can always get a rental car for free More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Soprito
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May 04, 2022 -

Mercedes-Benz of Portland responded

It is a pleasure to earn and keep your business, thank you for the 5-stars. Safe travels, Kathy!

May 03, 2022

We have been dealing with this dealership for years and they have always treated us well. More

by RICHARDAZAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Soprito
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May 04, 2022 -

Mercedes-Benz of Portland responded

Hi Richard, Thank you for your customer loyalty and trusting us with your auto needs. We appreciate the 5-stars!

May 02, 2022

First 10K service took over 3 hours, was not expecting to be at the dealership that long. Did not get any progress updates, either. I had to find someone to ask if my car was finished. Right rear blinker m More

by CHARMARGNE.PEARSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Soprito
Report | Print
May 01, 2022

I came in on a day that they were short staffed and Brandon was the only one available to take care of me. He did an excellent job. More

by JAYTIKEKAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Godbey, Arthur Dimalanta
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May 03, 2022 -

Mercedes-Benz of Portland responded

We do our best to accommodate all customers and your 5-star acknowledgement is greatly appreciated!

May 01, 2022

Poor communication despite multiple requests for updates, long wait for car to be repaired and various explanations why More

by PAUL.C.JEPSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andy Acevedo
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May 01, 2022

After being disappointed with Mercedes’ Benz of Wilsonville, this was the next best and only other local choice. More

by Kat1_usa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
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May 31, 2022 -

Mercedes-Benz of Portland responded

Thank you for your feedback, Kat!

May 01, 2022

They have Lost a customer for service or for a new car. it’s unfortunate More

by heidibaltazar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rod spirito
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April 30, 2022

Andy was very helpful. Considerate, informative, kept in touch every step of tge way. Andy is a perfect reason why clients will come back for service and very understanding More

by wishukd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Godbey
Report | Print
May 03, 2022 -

Mercedes-Benz of Portland responded

Thank you for your excellent feedback and genuine satisfaction of working with Andy. Safe travels!

April 29, 2022

Mercedes-Benz of Portland is a great dealership and the service is always top notch! More

by ALEX.MARTIN-BANZER
Recommend Dealer
Yes
Employees Worked With
Nate Johnson-Grumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2022 -

Mercedes-Benz of Portland responded

Hi Alex, It is a pleasure to earn your business and 5-star customer satisfaction rating!

April 29, 2022

Courteous and professional service And the courtesy rental car while your vehicle is getting service is really nice More

by LARRYCUMMINGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Report | Print
Apr 30, 2022 -

Mercedes-Benz of Portland responded

Hi Larry, Thank you for the 5-star recognition of our courteous and professional service!

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