Mercedes-Benz of Portland - Service Center

Dropped my car off to be inspected for a noise that was coming from under the hood well the problem was never fixed but ended up paying $2100 dollars for services that was recommended. coming from under the hood well the problem was never fixed but ended up paying $2100 dollars for services that was recommended. More

Was not aware of the minimal experience of technicians on the weekends would have been nice to know that upfront. the weekends would have been nice to know that upfront. More

I would never! !! Ever suggest ANYONE VISIT THIS PLACE!! A total ripoff!!! Violated my car!! Took my money and made more a problem! !! Ever suggest ANYONE VISIT THIS PLACE!! A total ripoff!!! Violated my car!! Took my money and made more a problem! More

Intake was ok, they didn't have my reservation because it was made via A.I. phone system. They found it but the process wasn't seamless. Car completed on-time. Service Advisor committed to identify why he wa was made via A.I. phone system. They found it but the process wasn't seamless. Car completed on-time. Service Advisor committed to identify why he was incorrect in something he told me and call me back the next day. No returned call yet. More

The Service staff was courteous and polite. Maintenance and service went well, and the car was returned nicely cleaned up inside and out. The waiting area does not compare well with other simil Maintenance and service went well, and the car was returned nicely cleaned up inside and out. The waiting area does not compare well with other similar vehicle sales and service stores. All in all the experience and opwas a good one. More

When I bring my vehicle in I get prompt service and care with making sure it is in great condition. Maurice ensures I am aware of any issues and helps me understand what is needed. with making sure it is in great condition. Maurice ensures I am aware of any issues and helps me understand what is needed. More

They are doing very good job I will comeback soon l can love your guys love your guys More

Overall pleased with service and help. Fast, responsive and listened to my needs for the cat. Fast, responsive and listened to my needs for the cat. More

Brought car in to be inspected after hitting a couple of potholes. Madison was attentive, explained problem and work done. She helped me to login to Mercedes app. Had nice social conversation too. Happy to potholes. Madison was attentive, explained problem and work done. She helped me to login to Mercedes app. Had nice social conversation too. Happy to see women service representatives. I hope you pay them the same as your male representatives. More

Worst experience. Didn't communicate at all when car would be done. Almost scammed me out of $1393 for no reason! Didn't communicate at all when car would be done. Almost scammed me out of $1393 for no reason! More