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Mercedes-Benz of Portland

Portland, OR

Overview
Employees
Reviews
Vehicles
4.2
2,497 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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1605 SW Naito Pkwy

Portland, OR

97201

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Showing 2,497 reviews

January 12, 2023

They squeezed us in, were very communicative, and took care of the problem. Very satisfied More

by JIMMOORE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The young woman who makes appointments for service was great!
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Jan 13, 2023 -

Mercedes-Benz of Portland responded

Hi Jim! We are so glad we were able to fit you in and get the situation sorted out in a timely manner. It makes us proud to know that our team has provided such exceptional client care and has left yet another customer thoroughly satisfied. Until next time, drive safe!

January 12, 2023

My service person was great as always. Another person kept butting in and saying things that angered me about voiding a car warranty. I’ve been a customer since 1999 and I’ve never been ta More

by Gambinok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Tower
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January 11, 2023

My phone call for help - your response, “Come on down. We’ll see what we can do.” Arrived 45 minutes later, my car was inspected, problem found, I was back on the road about 30 minutes later. it was More

by SLAPIKASM
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Report | Print
Jan 11, 2023 -

Mercedes-Benz of Portland responded

Thank you for reaching our to our team at Mercedes-Benz of Portland. Getting you back on the road as efficiently as possible was our pleasure and we hope to have the opportunity to work with you again in the future.

January 09, 2023

Very unorganized, no planning even though it was months before they could schedule my car in for service. More

by TAO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Popplewell
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January 08, 2023

MB of Portland was excellent. Huge inventory. Knowledgeable staff and a very professional atmosphere. Thank you!! More

by DAVE@ROGUEVALLEYPUMP.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alvin Joswick, Jennifer Joseph
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Jan 10, 2023 -

Mercedes-Benz of Portland responded

Hi Dave, thank you for taking the time to share this excellent review of our team at Mercedes-Benz of Portland. Providing you with a great car buying experience was our pleasure and we hope to have the opportunity to work with you again in the future.

January 07, 2023

Mercedes of Portland was extremely helpful and knowledgeable. I would recommend my experience to anyone. More

by EMILYHAWKINS123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nickolas Kalantari, Samuel Kim
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Jan 09, 2023 -

Mercedes-Benz of Portland responded

Hi Emily, thank you for your willingness to recommend our team at Mercedes-Benz of Portland. We are happy to have provided you with helpful and knowledge able service and hope to have you back for any future automotive needs.

January 07, 2023

Courteous, helpful and conscientious employees and a clean, efficient operation. Good location for those that live and/or work in the city. More

by MEE-PNW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Popplewell
Report | Print
Jan 09, 2023 -

Mercedes-Benz of Portland responded

Thank you for this kind review of our team, facilities and location! Your business here at Mercedes-Benz of Portland greatly appreciated. We look forward to having the opportunity to work with you again in the future.

January 07, 2023

Very good service. Will take my car back in the future. Final price lower than expected. More

by wepj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Report | Print
Jan 09, 2023 -

Mercedes-Benz of Portland responded

Thank you for bringing your vehicle to our team at Mercedes-Benz of Portland for service. We are pleased to know you were happy with the service provided, and look forward to your next visit here. Until then, drive safe.

January 06, 2023

The customer service was excellent! The downside is the location with no parking. Had to park on backstreet with pay meter. More

by BJGRIF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Duncan Ostrander, Alvin Joswick, Jennifer Joseph
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Jan 09, 2023 -

Mercedes-Benz of Portland responded

Hello, thank you for taking the time to stop by Mercedes-Benz of Portland. I would like to apologize for the parking availability during the time of your visit, and hope you will reach out to our team should this have kept you from visiting us. We are always happy to help however possible.

January 06, 2023

Alvin was really great to work with, Alvin was very knowledgeable, helpful, patient and professional. More

by ROY.SCOTTJR1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alvin Joswick
Report | Print
Jan 09, 2023 -

Mercedes-Benz of Portland responded

Hi Roy, thank you for this great review. Our team is always happy to provide patient and professional service, and we hope to have you back at Mercedes-Benz of Portland for any future needs.

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