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Mercedes-Benz of Portland

Portland, OR

Overview
Employees
Reviews
Vehicles
4.2
2,497 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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1605 SW Naito Pkwy

Portland, OR

97201

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Showing 2,497 reviews

January 19, 2023

Great service! Rod Soprito has always been very helpful to us. We appreciate his friendly professionalism. More

by hirobito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rod Soprito
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Jan 20, 2023 -

Mercedes-Benz of Portland responded

Hi Hirobito! Thank you from both Rod and the Mercedes-Benz of Portland team. We sincerely appreciate your trust in us with your business and it was our pleasure to provide you with a nice visit. Travel safe, enjoy the road, and please reach out to us whenever we can help with anything else along the way.

January 19, 2023

Outstanding service. Mitchell and Nickolas were great to work with and fought for my business! More

by N8GRIMM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchell Raymer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nickolas Kalantari, Jennifer Joseph
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Jan 20, 2023 -

Mercedes-Benz of Portland responded

Hello! Thank you very much for not only leaving a review but for also letting us know what a great job both Nickolas and Mitchell are doing caring for our valued clients. We know they will sincerely appreciate your kind words and were more than happy to help you out. Drive safe, and be sure to let us know whenever we can help with anything else in the future!

January 16, 2023

Great people and excellent work. So helpful every time I go in. Waiting area is great with snacks and drinks. More

by LISAMD1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Popplewell
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Jan 18, 2023 -

Mercedes-Benz of Portland responded

Thank you for continuing to choose Mercedes-Benz of Portland for your vehicles service. We are happy to know you enjoy both our team and the waiting area we have in place for customers. It was a pleasure working with you and we look forward to your next visit.

January 15, 2023

Waited 2 1/2 months for service appointment. Come on! Also the windshield wiper replacement you are using are not holding up ecrven a couple of months More

by JENS.PRUSSNAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas Maddux
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January 15, 2023

Andrew was absolutely amazing and I would recommend to all of my friends. This was a Christmas surprise and Andrew took the time and patients to show me all of the vehicles until we found the exact on th More

by TOMMY45
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Levias, Andrew Fox, Jennifer Joseph
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Jan 16, 2023 -

Mercedes-Benz of Portland responded

Hi Tommy, thank you for buying your new vehicle with our team at Mercedes-Benz of Portland. We couldn't be happier to see the level of service provided to you and your wife by our team member, Andrew! Thank you for taking the time to review your experience. We hope to work with you again in the future.

January 15, 2023

Great and friendly customer services. My car was ready on time. The information they probably was very good. More

by DianaM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Tower
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Jan 16, 2023 -

Mercedes-Benz of Portland responded

Hello Diana, thank you for this positive review of our team at Mercedes-Benz of Portland. We are happy to have provided you with friendly, informative and timely service. If there is anything our team can help with in the future, don't hesitate to reach out.

January 14, 2023

Mark was great start to finish when I brought my car in for a new radio unit. He should be commended, thanks More

by PVMESSIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Tower, Mekonnen Wossene
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Jan 16, 2023 -

Mercedes-Benz of Portland responded

Hello, thank you for this kind feedback! We are pleased to know Mark provided you with excellent service from start to finish and we will be sure to share your kind feedback with him. For any future automotive needs, please don't hesitate to return to Mercedes-Benz of Portland.

January 13, 2023

Mark Tower is the best! I have been using this dealer since 2006, went through many good associates in this dealership. But nothing like the service Mark have provided More

by JOANIEMAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Tower
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Jan 16, 2023 -

Mercedes-Benz of Portland responded

Thank you for your loyalty to our team at Mercedes-Benz of Portland over the years, Joanie! We are happy to know you have found yet another great rep to assist with you vehicles services, and we will be sure to pass these kind comments along to him. Until your next appointment, drive safe!

January 13, 2023

I almost always get terrific service. Only when they are very busy but someone always keeps track that you have been helped. The efficiency is very good and I always get my car back on t More

by KLBAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Godbey was one of my earlier service writer and has moved up in the company. Bot when I recently had a tire issue he made sure I got my car in asap and repaired the same day. He has always been highly knowledgeable and the best to work with.
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Jan 16, 2023 -

Mercedes-Benz of Portland responded

Thank you for bringing your vehicle to Mercedes-Benz of Portland for service. Our team is happy to provide you with excellent service. Your kind review is greatly appreciated and we hope to have the opportunity to work with you further in the future.

January 13, 2023

Rod Soprito is a great service person and is very diligent in all of his work. More

by RICK@PEDIGO-USA.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rod Soprito
Report | Print
Jan 16, 2023 -

Mercedes-Benz of Portland responded

Hello Rick, thank you for bringing your vehicle to Mercedes-Benz of Portland. We greatly appreciate your business and the kind words you have shared here for our team member, Rod.

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