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Mercedes-Benz of Portland

Portland, OR

Overview
Employees
Reviews
Vehicles
4.2
2,497 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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1605 SW Naito Pkwy

Portland, OR

97201

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Showing 2,497 reviews

January 24, 2023

Great service team! ! I Always have a great experience when I come there. And I love getting my car washed. More

by RODSOPRITO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Tower, Rod Soprito
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Jan 26, 2023 -

Mercedes-Benz of Portland responded

Hello! Thank you for your continued loyalty! It is so great to hear that throughout your visits, you have repeatedly endured a great experience! Until next time, drive safe!

January 23, 2023

They were great willing to work hard to make sure they hit every expectation possible More

by CODY198756
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Duncan Ostrander, Alvin Joswick
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Jan 23, 2023 -

Mercedes-Benz of Portland responded

Hi Cody, thank you for allowing our team at Mercedes-Benz of Portland the opportunity to earn your business. We are happy to have worked hard to ensure your expectations were met, and hope you will be returning should any future automotive needs arise. Until then, safe travels.

January 23, 2023

Overall good experience. Dale worked hard finding a vehicle that met my needs. Mylee did a great job putting the numbers together and made the closing process a good experien More

by steply
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dale Acelar, Nickolas Kalantari
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Jan 23, 2023 -

Mercedes-Benz of Portland responded

Thank you for purchasing your vehicle from our team at Mercedes-Benz of Portland. Dale and Mylee are happy to have worked together to ensure your purchase went smoothly, and we hope you will consider returning for any future automotive needs. Until then, enjoy your new vehicle.

January 22, 2023

Easy going. No pressure sales. Finance process went quick and smooth. Took care of things they said they would do. More

by MESMES4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Edgerly, Jennifer Joseph
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Jan 23, 2023 -

Mercedes-Benz of Portland responded

Thank you for purchasing your new vehicle here at Mercedes-Benz of Portland. We are happy to have made this purchase as convenient as possible for you, and hope that you are now enjoying your new car. In the future if there is anything our team can do to help, please don't hesitate to reach out.

January 22, 2023

The purchase at the Mercedes of Portland is smooth. Sale representative Alvin is very friendly and helped us complete the purchase quickly. The finance manager Jennifer is knowledgeable and helpful as More

by DIYUNTENG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nickolas Kalantari, Alvin Joswick, Jennifer Joseph
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Jan 23, 2023 -

Mercedes-Benz of Portland responded

Thank you for allowing our team the opportunity to earn your business. We are happy to have provided a smooth and timely buying experience and hope to have you back at Mercedes-Benz of Portland for any future needs. Until then, enjoy your new car.

January 21, 2023

Thank you for always helping us with our beautiful Mercedes Benz’s. It’s truly a blessing to have a loaner car while our cars are being serviced in the shop and when we are waiting in the lobby it’s More

by GREGG776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Soria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Soria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Szabo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Tillery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian Sanchez Vargas, Matthew Tabbert, Mark Tower, Ryan Power, Mekonnen Wossene, Rod Soprito
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Jan 23, 2023 -

Mercedes-Benz of Portland responded

Hi Gregg, thank you for continuing to have your vehicles serviced here at Mercedes-Benz of Portland. Our team is happy to make your appointments as convenient as possible, and we look forward to working with you on any future maintenance.

Jan 23, 2023 -

GREGG776 responded

No problem My fiancé sarahnichole & myself are happy to be apart of the Mercedes Benz Family of the North West. God bless you all the awesome services you Provide!

January 20, 2023

Fun friendly environment, always professional. Had parts in stock that i needed at the parts counter. The new car showroom up and downstairs is always a pleasure to browse. More

by BLYTHESFLOORING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2023 -

Mercedes-Benz of Portland responded

Hello! Wow, thank you for leaving such kind words. Your review has truly put a smile on our face! It is always great when we are able to have the needed parts in stock as we are constantly trying to be as efficient as possible. We hope we have the pleasure of providing exceptional client care to you once again!

January 20, 2023

Convenient connected courteous clean. Called back when asked. Gone there 40 years. I like Art. More

by PRADECKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2023 -

Mercedes-Benz of Portland responded

Hello! Wow, 40 years! Now that is loyalty! Thank you so much for taking the time to not only leave a review but also for letting us know that your rating was based on more than just customer service! We do what it takes to ensure that our lovely staff and clients are in a clean environment. If there is anything else we can help with, please do not hesitate to let us know!

January 20, 2023

Good recommendations for car maintenance. Waiting time estimate is quite accurate. Service people are hospitable. More

by SUTNOISHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Popplewell
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Jan 23, 2023 -

Mercedes-Benz of Portland responded

Hello! Thank you for your kind words and recommendations! We understand that our clients may have busy lives and want to get back on the road as quickly and safely as possible, so we do our best to give accurate time frames. If there is ever anything else that we can help out with, please do not hesitate to let us know!

January 19, 2023

The dealer mechanic did a good job. After getting my car back the following day I left a recorded message to my adviser agent and still waiting for his phone call back. More

by ANOMAKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Acevedo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2023 -

Mercedes-Benz of Portland responded

Hi Anomake! We sincerely appreciate your trust in us with your business and it was our pleasure to provide you with a nice visit. Travel safe, enjoy the road, and please reach out to us whenever we can help with anything else along the way.

Jan 20, 2023 -

ANOMAKE responded

Please, provide my response to the dealership to see if Andy Acevedo can return my recorded message call. My phone is 310-402-4533 to solve an issue with the service rendered. Thank you, Angel Nomakchteinsky

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