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Mercedes-Benz of Portland
Portland, OR
2,489 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 2,489 reviews
January 13, 2025
All parties I worked with in-service were attentive, professional, professional, and engaging and addressed my concerns in a very timely manner. professional, professional, and engaging and addressed my concerns in a very timely manner. More
by Eqe500
Verified Customer
January 11, 2025
Rebecca’s customer service at Portland Dealership was amazing! She was personable and ensured to find solutions, which was a win/win for myself and service department. amazing! She was personable and ensured to find solutions, which was a win/win for myself and service department. More
by ANDY.BANTZ
Employees Worked With
Rebecca
January 10, 2025
They give me appointment. I took my car in three days. They didn’t did anything to my car. My car just stayed there for three days and they didn’t even did a diagnose on it. W I took my car in three days. They didn’t did anything to my car. My car just stayed there for three days and they didn’t even did a diagnose on it. Waste of time. More
by Gevorg Mkhitaryan
Employees Worked With
January 05, 2025
The team at Mercedes Portland made it an easy and enjoyable purchase. Will be back again enjoyable purchase. Will be back again More
by DAVID@HIGHLINEFIREARMS.COM
January 04, 2025
Good Team. Corporate. Careful. Sold me 10 G wagons, but staff changes too quick. Don’t know how to be loyal to a buyer that buys the most. Only buy G wagons fro Corporate. Careful. Sold me 10 G wagons, but staff changes too quick. Don’t know how to be loyal to a buyer that buys the most. Only buy G wagons from u. You guys ain’t the best. Wish u understood me quicker. But I’m staying loyal. More
by LEOLAPIN
Employees Worked With
Other Employees :
Andrew Fox, Edward Kluwe, David Aldrich
January 04, 2025
Professional and courteous Listened to my questions and provided good answers. Not my typical experience with car sealerships. provided good answers. Not my typical experience with car sealerships. More
by KENVART
Employees Worked With
Other Employees :
Andrew Fox
January 04, 2025
I had the pleasure of working with Maya Moore, the service receptionist, and I couldn't be more impressed with her exceptional customer service. From the moment I contacted the office, Maya made the e service receptionist, and I couldn't be more impressed with her exceptional customer service. From the moment I contacted the office, Maya made the entire appointment scheduling process smooth and efficient. She was not only professional and courteous but also took the time to listen to my needs and offer helpful suggestions. Her attention to detail ensured that all my appointments were booked promptly, and I felt genuinely valued as a customer. It's clear that Maya is dedicated to providing an outstanding experience, and I truly appreciated her friendly, proactive approach. She's an asset to the team, and I look forward to working with her again in the future! More
by Greg Smith
Employees Worked With
January 02, 2025
Why the 15 word requirement? I’m happy just leaving the star ratings. So now you are getting unless words. I’m happy just leaving the star ratings. So now you are getting unless words. More
by JAPPDX
Employees Worked With
January 02, 2025
I didn’t work with Jesus Soria so I didn’t rate him. Amanda Monroe contacted me and she was outstanding Amanda Monroe contacted me and she was outstanding More
by RSUDA101
Employees Worked With
