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Mercedes-Benz of Portland

Portland, OR

Overview
Employees
Reviews
Vehicles
4.2
2,705 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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1605 SW Naito Pkwy

Portland, OR

97201

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Showing 2,705 reviews

February 06, 2026

Fast service Jackie was helpful and attentive to the needs of the vehicle Comfortable break area More

by T. Cook
Recommend Dealer
Yes
Employees Worked With
Jackie
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Feb 09, 2026 -

Mercedes-Benz of Portland responded

Thank you for the 5-star review! It is great to hear that you were greeted by Jackie and back on the road in no time. We appreciate your visit and hope to welcome you back down the road! - Mercedes-Benz of Portland

February 06, 2026

Excellent to work with, always responsive and if there are questions he is able to effectively answer and/or get you the answer. Honest, hardworking, open minded and able to relate. More

by JP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Trueblood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 09, 2026 -

Mercedes-Benz of Portland responded

JP, it's wonderful to hear you've had an excellent experience with our team! We appreciate your support and look forward to assisting you next time at Mercedes-Benz of Portland. Safe travels!

February 05, 2026

Rebecca was great. Dealership is clean as a whistle. From the time we called for an appointment through the visit everyone was very friendly & professional. More

by 2sillimans
Recommend Dealer
Yes
Employees Worked With
Rebecca
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Feb 06, 2026 -

Mercedes-Benz of Portland responded

Thank you for sharing your excellent feedback about Rebecca and the team! It is great to hear that your experince was friendly, professional, and clean. We appreciate your business and hope to welcome you back to Mercedes-Benz of Portland next time!

February 05, 2026

All interactions were professional and painless. Michael, Laurel, and brad made a great team. Follow up has been great. More

by BVRBLVRZ
Recommend Dealer
Yes
Employees Worked With
Laurel Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurel Kessler
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Feb 05, 2026 -

Mercedes-Benz of Portland responded

Thank you for this amazing feedback! We’re happy to hear that Michael, Laurel, and Brad made your experience at Mercedes-Benz of Portland a seamless one. We appreciate your business and look forward to seeing you down the road!

February 02, 2026

Great Great service, and treatment Quit asking for more. The treatment was outstanding I don't like this questioning. Too bossy More

by Cindy Ludwig
Recommend Dealer
Yes
Employees Worked With
Eric in service
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Feb 02, 2026 -

Mercedes-Benz of Portland responded

Cindy, thank you for highlighting the team’s excellent service at Mercedes-Benz of Portland! It is great to hear that you had a wonderful visit all around. We’re honored to have your support and look forward to next time!

January 31, 2026

The dealership charged five hours a total of $1250 for a 15 minute job that included at the most a $10 part More

by ayj348
Recommend Dealer
No
Employees Worked With
Jesus Soria
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Soria
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Feb 03, 2026 -

Mercedes-Benz of Portland responded

Thank you for taking the time to leave a review. We aim for high standards, so it is unfortunate to hear you were not pleased with your visit. I would like to get some more details about your visit so that I can better understand your concerns. Please contact me when you have a moment so we can work towards a resolution and hopefully turn around your experience. Thank you. Eric T. - Service Manager - erictrueblood@lithia.com

January 29, 2026

Service team is amazing and very transparent with the required service that are needed. I have particularly appreciated the pictures, videos, and post service report. More

by TONY.KOPKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Soria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2026 -

Mercedes-Benz of Portland responded

Hi Tony, it's great to hear that you appreciated all of those visuals and insights from our service team! We truly value your feedback, and we look forward to your next experience at Mercedes-Benz of Portland. Safe travels!

January 28, 2026

Great experience, great customer service, they always make me feel like I'm walking out with a brand new car after a service. More

by PASSIONMOMMI
Recommend Dealer
Yes
Employees Worked With
Rebecca
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Jan 29, 2026 -

Mercedes-Benz of Portland responded

Thank you for sharing your glowing review of the Mercedes-Benz of Portland team! It is great to hear that you had a great experience with your whole visit and our customer care. We look forward to seeing you next time!

January 26, 2026

Efficient with good communication and very grateful to be able to have a loaner car for the extended time for service More

by Patiencefontaine
Recommend Dealer
Yes
Employees Worked With
Madison
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Jan 26, 2026 -

Mercedes-Benz of Portland responded

We're pleased to hear our team was communicative and efficient! Thank you for choosing Mercedes-Benz of Portland, we hope to welcome you back in the future. Enjoy the drive!

January 25, 2026

Got sold unnecessary service as necessary and simple service was way too expensive $1000 oil change is ridiculous More

by abbasovrustam
Recommend Dealer
No
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Jan 27, 2026 -

Mercedes-Benz of Portland responded

Thank you for taking the time to leave a review; however, it is unfortunate to hear of your visit and if any of our service recommendations were unclear. When you have a moment, please reach out to me directly, and I would like to learn more about what transpired and how I can better assist you moving forward. Thank you. Eric T. - Service Manager - erictrueblood@lithia.com

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