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Mercedes-Benz of Portland
Portland, OR
2,705 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 2,705 reviews
Verified Customer
February 16, 2026
I went in to get Apple car play to work, and only periodically works now. Let him know it stopped worked the next day and asked how to proceed and there has been no follow up plan todate periodically works now. Let him know it stopped worked the next day and asked how to proceed and there has been no follow up plan todate More
by SEAN.MCKENNA
Employees Worked With
Eric in service
February 16, 2026
I feel cheated, disrespected, and embarrassed. The experience overall was shoddy at best. It's the worst car buying experience I've ever encountered. The experience overall was shoddy at best. It's the worst car buying experience I've ever encountered. More
by WJLVOC
February 16, 2026
Scheduled appointment time changed. And waited longer than expected. ... should have uber to work and came back later in day to pick it up And waited longer than expected. ... should have uber to work and came back later in day to pick it up More
by CHERYLMUESSIG
February 14, 2026
They fixed my problem, did it on time and on budget. Not much more you can expect. Not much more you can expect. More
by srussellattorney
Employees Worked With
February 13, 2026
Everything about the dealership was excellent, except that I received no paperwork. I use these logs to track my oil changes and maintenance. I could even manage not having the log, if one of those stick that I received no paperwork. I use these logs to track my oil changes and maintenance. I could even manage not having the log, if one of those stickers had been put on my windshield showing when I was next due for an oil change. But I didn't receive that either. Everything else was great. More
by Ambi-dex
February 09, 2026
Great in every aspect. .. absolutely!!! Amina was fantastic! Everyone made me feel welcome, and treated me extremely well! .. absolutely!!! Amina was fantastic! Everyone made me feel welcome, and treated me extremely well! More
by RPERCIVAL
February 07, 2026
The guys the dealership were very friendly and easy to work with. I was however, very frustrated about the delay in the delivery of my vehicle because it was an out-of-state purchase. For some reason they work with. I was however, very frustrated about the delay in the delivery of my vehicle because it was an out-of-state purchase. For some reason they could not release my vehicle until the loan was completely funded. I have never had that kind of an experience with any other dealership. Apparently it is their parent companies requirements so I am not holding it against the dealership. More
by TBEACHAM0
Employees Worked With
Davie
February 07, 2026
Great service! The employees were very nice and friendly. The facility was nice and clean. Service was done in a timely fashion for the issue. The offering of a The employees were very nice and friendly. The facility was nice and clean. Service was done in a timely fashion for the issue. The offering of a rental was great as it showed the valued my time and me as a customer. More
by 1Jefferson$
Employees Worked With
