
Mercedes-Benz of Portland
Portland, OR
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Fast in and out. Kept time as promised and completed all work on time. Confirmed oil was also filled properly this time. Kept time as promised and completed all work on time. Confirmed oil was also filled properly this time. More
Sweet vehicle …. Hate the cruise control ….. like the dealer ….. everything is so expensive. Words. Words. Hate the cruise control ….. like the dealer ….. everything is so expensive. Words. Words. More
Always courteous. Always thorough! Always looking out for the customer! Updating the customer of finding a with pictures and quotes. Easy to use app while they are doi Always thorough! Always looking out for the customer! Updating the customer of finding a with pictures and quotes. Easy to use app while they are doing work to save time. More
The lease end process is a nightmare. I called several times and went in and still not done. There was a recall and the parts came and I didn’t get a call about it. Sat down with finance I called several times and went in and still not done. There was a recall and the parts came and I didn’t get a call about it. Sat down with finance and still nothing because a person that would be helping me isn’t there. What about letting the client know beforehand will be great. Just awful customer service. More
The best dealership in the country! I have been a customer for 40 plus years and wouldn’t think of going anywhere else. Rich Fox the GM, makes everyone feel like they are the most impo I have been a customer for 40 plus years and wouldn’t think of going anywhere else. Rich Fox the GM, makes everyone feel like they are the most important person to walk through the door. This is true “Carriage Trade” service! My salesman Darien Turner made the transaction go very smoothly. Thank you everyone at Mercedes’ Benz of Portland. More
My experience working with Mitchell was a not so good one. Terrible customer service. I feel due to my attire I was not taken seriously as a buyer.. Mitchell was very passive aggressive with me. one. Terrible customer service. I feel due to my attire I was not taken seriously as a buyer.. Mitchell was very passive aggressive with me. More
They go extra mile to please their clients, great customer service and flow up, will recommend them to friends customer service and flow up, will recommend them to friends More
Jesus Soria is the best. I won't go anywhere else. Took great care of me. Thank you Victor Creamer I won't go anywhere else. Took great care of me. Thank you Victor Creamer More
Scheduled time was 9:00AM, my was not pulled in to bay until 10:00AM. Poor communication, already said I would like to schedule another time for transmission firmware update. But technician still did it a until 10:00AM. Poor communication, already said I would like to schedule another time for transmission firmware update. But technician still did it anyway. Service advisor didn’t tell me until 4 hours later. More