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Mercedes-Benz of Portland
Portland, OR
2,495 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 2,495 reviews
March 15, 2025
Sales associate was wonderful and professional. However, the bean counters and others with power very typical you are just a piece of meat creepy car dealer mentality. However, the bean counters and others with power very typical you are just a piece of meat creepy car dealer mentality. More
by CHRISBARGHOUT
Verified Customer
March 14, 2025
Buying the GLE 450 was an easy experience. Mitchell Raymer was great to work with and worked hard to make sure I was happy. Another successful purchase from Mercedes Benz of Portland Mitchell Raymer was great to work with and worked hard to make sure I was happy. Another successful purchase from Mercedes Benz of Portland More
by CFJONES
Employees Worked With
March 13, 2025
It’s OK. I’ve noticed a lot of turn over, I’m seeing a different service tech every time. They used to offer me a loaner car & now I have to Lyft. I don’t lov I’ve noticed a lot of turn over, I’m seeing a different service tech every time. They used to offer me a loaner car & now I have to Lyft. I don’t love that. I miss Art. But the dealership is clean, its easy to schedule appts & I love my car More
by JFAHNER
March 13, 2025
My Mercedes was having a hard time turning over. I was told it was the ignition. I took it to the dealership and they said it's $200 per diagnosis. After they kept it for 5 days, and me hassling the I was told it was the ignition. I took it to the dealership and they said it's $200 per diagnosis. After they kept it for 5 days, and me hassling them about what was wrong with it, they told me it wasn't the ignition and they put a fuse in and it was running fine. They wanted to keep it longer and check other things but I couldn't afford $200 per diagnosis. Plus, they said it was running fine. It wasn't. I had a hard time starting it at the next stop I made. I took it to another Mercedes mechanic and it was the ignition and they got it fixed. I was warned not to take it to the Mercedes dealership because they charge over double what anyone else does. I paid them $200 for the diagnosis and $4 for the fuse. I then took it to another Mercedes mechanic who told me it was the ignition and got it fixed in 3 days. More
by Laura Cromwell
Employees Worked With
March 13, 2025
Friendly, prompt service folks! Helpful! Will definitely return for future service. Thank you!! Nice waiting area Helpful! Will definitely return for future service. Thank you!! Nice waiting area More
by cynthiacampbell
Employees Worked With
March 06, 2025
Nice professional sales and closing people. They went out of their way to pick me up at the airport. They went out of their way to pick me up at the airport. More
by LAURIEBREWIS1
Employees Worked With
March 05, 2025
Got us in quick and took care of us and our vehicle. Weird issue of having to much oil in our engine after 6-7 months since last service with no oil added. Weird issue of having to much oil in our engine after 6-7 months since last service with no oil added. More
by rustcj
Employees Worked With
Don’t see her name
March 04, 2025
Fast in and out. Kept time as promised and completed all work on time. Confirmed oil was also filled properly this time. Kept time as promised and completed all work on time. Confirmed oil was also filled properly this time. More
by JPC
Employees Worked With
I forgwt but not listed here
