Mercedes-Benz of Portland

Our experience in purchasing our used Mazda3 couldn't have been better. Ben Tait's service background, education and knowledge coupled with his easy-going personality really put us at ease and made us c have been better. Ben Tait's service background, education and knowledge coupled with his easy-going personality really put us at ease and made us confident we were purchasing the right vehicle. Thanks to Ben and Canan Sonuk, the entire process was efficient and pleasant. Mercedes-Benz of Portland should be credited with the condition of the Mazda3, a former rental car. It was in excellent condition and with new breaks and tires! Thanks for the great deal. We hope to do business again with you in the future. More

I arrived at the dealership to look into purchasing a Certified Used Mercedes I was driving a very clean 98 E320. I was the second owner of this vehicle and was very fond of it even though it was gettin Certified Used Mercedes I was driving a very clean 98 E320. I was the second owner of this vehicle and was very fond of it even though it was getting up there in mileage. I viewed a 2007 C280 for what I thought was a good price listed on the website (later I found the same vehicle with less mileage for up to $3,000.00 less) Dale contacted me and I made an appointment to look at it. I asked to look at a couple of used E class vehicles I also saw online but they were not there to view, yet they are still showing online. I ended up purchasing the C class and a couple days after taking the car home I was contacted by Dale telling me that the rate I was approved for and terms did not apply to this vehicle because of the year of the vehicle. Neither Dale nor Robert Tanner told me that at the time of the sale. So even though it was a small amount it did add an addition $17.00 a month to the payment. I can say that Dale worked hard to get this corrected and did get it corrected as they were able to lower the price of the vehicle to adjust the monthly payment back to what I had agreed upon. So I can say that they did work to make it right but I fear if I had just said okay when I was first told there was an increase in the finance percent nothing would have been done to correct it. My overall experience with the staff is very high and I thank them for what they do. But just a warning for those of you who have owned an E class and decide to trade it in, the 98 E class I had far out drove the 2007 C280 I purchased, it was smoother, the engine was quieter, the options made it much more enjoyable to drive. In my opinion the C class is similar to driving an average mid class car and the interior seems more plastic than luxury. But it is what it is a decent car for the price but don’t expect the same experience you had with a higher class Mercedes. More

Mr. Richard Maughan is an exceptionally caring, knowledgeable and trustworthy sales professional at MB of Portland. Mr. Maughan assisted us with our recent vehicle purchase which we rank as one of knowledgeable and trustworthy sales professional at MB of Portland. Mr. Maughan assisted us with our recent vehicle purchase which we rank as one of our best automobile buying experiences. MB of Portland should take pride for having such a worthy individual in its team of professionals. -Massie Dalai More

I was very impressed with the support from Jerry Arguello at the smart center of Portland. Jerry worked with me closely to find the car that would be perfect for my needs and personality. I purchased a 2013 at the smart center of Portland. Jerry worked with me closely to find the car that would be perfect for my needs and personality. I purchased a 2013 convertible electric smart fortwo and it my favorite car ever. I would recommend Jerry to anyone that has any questions about the smart car. He knows about everything you possibly could about the car and can help you find the perfect car. More

I spent over 38 years in upper management,part of that partners in new car dealerships, and owned my own. I've been retired for about 7 years. My wife and I just went to look at Mercedes we had no inten partners in new car dealerships, and owned my own. I've been retired for about 7 years. My wife and I just went to look at Mercedes we had no intention of purchasing the vehicle we bought, it was because of Richard being so personable, knowledgable and patient with all our questions that we started considering a purchase. His intuition told him we really like the black C350 on the floor, he invited us to sit in it to show us the sound system and other special features. He had already taken us on a test drive of a C300 which we liked, Richard said "Let's see what we can do to get you in this car". He did it. His explanations and direction on operating all the options was terrific, there was so much to learn, he made it simple and fun. Who'd think an old car guy would have a great experience buying a car! More

I first met Richard months ago while in the service department where I expressed my interest in trading my car. We touched base from time to time, and when I was ready I knew I wanted to work with him department where I expressed my interest in trading my car. We touched base from time to time, and when I was ready I knew I wanted to work with him because he was so easy to be around. Shopping for a car with him is like shopping with a good friend. We discovered what I wanted together and he never pressured me. At the same time he was very professional and so knowledgeable of the product. The buying process was the quickest I've ever experienced and he spent time showing me how to operate the many features my new car has. I look forward to working with him again on my next purchase! More

Dale was terrific. Very friendly and worked well with me when I would contact him at all hours. It is difficult to find a Mercedes Convertible and he was on it searching and contacting until we found what when I would contact him at all hours. It is difficult to find a Mercedes Convertible and he was on it searching and contacting until we found what I needed. Good price, as well. He was also very patient with me teaching me how to use all the buttons in the car! I would highly recommend him and this dealership to everyone. More

May 24,2013 my wife and I purchased a new 2013 MB350 4Matic from this dealership. From beginning to end this has to be the best auto purchasing experience in 39 years of auto purchases. The whole pro 4Matic from this dealership. From beginning to end this has to be the best auto purchasing experience in 39 years of auto purchases. The whole process was very smooth and non-aggressive. Each involved representative from the sales consultant to the sales management team to the finance manager were courteous and respectful taking the necessary time to answer all questions to make our buying experience an enjoyable one. Without any reservation what so ever we can recommend this dealership. More

Kenny is great when i bought my car, very professional and knows alot and he was able to work with me and give me a great deal on the car. i am very happy buying the car from him. Why i am giving him and knows alot and he was able to work with me and give me a great deal on the car. i am very happy buying the car from him. Why i am giving him this rating is because he did excellent job and deserve it. Mark Tower was very great too, he was able to help me locate the car i want to buy, he made excellent choice for me. More

We had an excellent experience at MB of Portland. Richard, our sales consultant, was awesome; very down-to-earth, helpful, knowledgeable, and patient. Very DOG FRIENDLY! They said we could bring our Richard, our sales consultant, was awesome; very down-to-earth, helpful, knowledgeable, and patient. Very DOG FRIENDLY! They said we could bring our dog inside since we drove in from the coast. Great financing help and follow up care. I love our new SMART car. THANK YOU! More