Mercedes-Benz of Portland
Portland, OR
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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In the past, buying a car has not been one of my most favorite things to do. It has pretty much rated right up there with going to the dentist. However, Dale Acelar with Mercedes Benz of Portland helpe favorite things to do. It has pretty much rated right up there with going to the dentist. However, Dale Acelar with Mercedes Benz of Portland helped to make buying my last vehicle as painless as possible. As a matter of fact, it was a pleasant experience. Dale was extremely helpful and accessible whenever I needed him. He really listened to what I wanted and did everything possible to set me up with the perfect vehicle. I would highly recommend asking for Dale when looking for a new or used vehicle. He has a passion for Mercedes and it shows in the work he does for them. More
I live in San Francisco, but included states outside of CA in my search b/c of the specific mode/options that I was looking for. I finally found a vehicle on the Mercedes-Benz of Portland website. From the CA in my search b/c of the specific mode/options that I was looking for. I finally found a vehicle on the Mercedes-Benz of Portland website. From there, I checked dealerrater and Yelp for positive reviews of Sales people and Dale Acelar's name came up very frequently. From my initial contact with him, I understood why. His demeanor was not like the "typical" car sale person that I've dealt with in the past. He was attentive, not pushy, answering my questions in great detail, and just exuded a very "down to earth" attitude. Unfortunately, I did not purchase the vehicle - due to my personal circumstances. Even so, Dale was extremely understanding and professional. Thank you so much for making this experience so manageable! More
Great customer service Very knowledgeable. Second car bought. Remains calm. Very respectful. No games. Wish more sales people were like Kenny. We would definitely come back again bought. Remains calm. Very respectful. No games. Wish more sales people were like Kenny. We would definitely come back again More
Bought my 2013 E 350 Cabriolet with Dale as my Salesman. From the initial phone call to the dealership, to delivery of the vehicle, Dale was a pleasure to deal with. Great service and attitude. Knowledgabl From the initial phone call to the dealership, to delivery of the vehicle, Dale was a pleasure to deal with. Great service and attitude. Knowledgable of the vehicle. Made for a great sales experience. More
Dale Acelar provided the best car buying experience for me that I have ever had. He listened to what my needs were, and found the perfect SUV for me in the price range I had requested. I appreciated partic me that I have ever had. He listened to what my needs were, and found the perfect SUV for me in the price range I had requested. I appreciated particularly his patience in explaining the vehicle's features to me. He answered all my questions, and handled all my concerns in a knowledgeable and efficient manner. Instead of just being a sales person, Dale felt like a fun partner in helping me reach my car buying goals. He exceeded all my expectations. More
From the moment I spoke with Dale on the phone, I could tell that he was different from other salesmen I had worked with before. He went out of his way to ensure that I had a deal that worked for me. I got tell that he was different from other salesmen I had worked with before. He went out of his way to ensure that I had a deal that worked for me. I got the best price possible on my C class and the best deal on my trade in. Top notch service! Would recommend Portland MB to anyone and everyone in the market for a new Mercedes-Benz More
Dale has gone above and beyond in the purchase of my new Mercedes Benz ML 550. He was very helpful in orienting me to my new vehicle with all the "Bells and Whistles" this tech challenged middle aged woman Mercedes Benz ML 550. He was very helpful in orienting me to my new vehicle with all the "Bells and Whistles" this tech challenged middle aged woman could handle. I'm so happy getting to know the features of this beautiful Mercedes! Dale went to great lengths to find my car, and called many dealers to find one in stock. I had my new 550 within 48 hours of our search. Thank-You Dale, and thanks Mercedes Benz of Portland! More
Where do I even begin? Dale is an amazing individual and a phenomenal salesman. I have been interested in owning/leasing a SMART car for almost 2 years. Due to personal finance misconceptions I was under a phenomenal salesman. I have been interested in owning/leasing a SMART car for almost 2 years. Due to personal finance misconceptions I was under the impression that I could not afford to own a new car. Boy was I WRONG! Dale made this entire experience so easy, so effortless and incredibly stress free. During my test drive he found an even better model, with more options and greater features for less money than the original vehicle I was test driving. He walked me through every step of the process. I could not in a million years be happier with my decision to not only lease a SMART but to do so with the help of Dale. My SMART is one of a kind, with options and features other SMART cars do not have. My overall budget for car payment and insurance is 50 dollars less than the maximum I allowed for myself, and I feel no stress what so ever in regards to the financial issue of leasing a SMART. Everytime I look at my car, get in my car, drive my car I feel happy and at ease with the world. The gas mileage is incredible. I recently drove over 317 miles on 7.1 gallons of gas. How is this possible? I don't know but I'm in love. The 6 speaker surround sound stereo system makes every drive a musical adventure. I can listen to documentaries as I drive and if I'm parked I can watch whatever DVD I want. I will never be lost because of my navigation option and knowing that underneath it all is a Mercedes makes me happy and makes me feel safe above all. I would, have, and will continue to recommend Dale Acelar for any Mercedes (or any other vehicle he thinks would work for you) purchase or lease. This fellow is one in a million and I am thankful every day that I took this step with him by my side. Dale, you're a gem, never forget that, ever! More
I live in Seattle. We have four dealerships here. Two in I live in Seattle. We have four dealerships here. Two in proper Seattle, one in Bellevue (just across Lake Washington) and one in Fife (by Tacoma). I live in Seattle. We have four dealerships here. Two in proper Seattle, one in Bellevue (just across Lake Washington) and one in Fife (by Tacoma). I dealt with all four plus the one in Portland. Surprisingly I bought my car in the farthest away from home, in Portland. The reason is very simple: Dale Acelar. I never met him in person, did all my dealing with him over the Internet. Never spoke to him on the phone, as I wanted everything we dealt with to be documented in writing. He was by far the most knowledgeable of all the other dealers, the most creative and of course very courteous. He used to own 7 Mercedes cars himself and knows the car very well. He has ideas that nobody else had and is very friendly and reliable. I would recommend him to anybody interested in a good deal and very special treatment at Mercedes. I already ordered my next car from him also. More
Dale was the best. Very attentive to our needs, and made a very difficult pricing scenario work. Had we had another rep, I'm not sure we would have come out of there with the car we wanted, and the price w a very difficult pricing scenario work. Had we had another rep, I'm not sure we would have come out of there with the car we wanted, and the price we were comfortable with. Dale is a first class representative. More