Mercedes-Benz of Portland

Great service . I think interest rate could have been better, otherwise we were very happy with the deal!! My daughter is in love with her new Subaru WRX:) . I think interest rate could have been better, otherwise we were very happy with the deal!! My daughter is in love with her new Subaru WRX:) More

Excellent customer service. Ronnie Marques was a pleasure to deal with, very professional and accommodating to my schedule, I will definitely be requesting to deal with him in th Ronnie Marques was a pleasure to deal with, very professional and accommodating to my schedule, I will definitely be requesting to deal with him in the future. More

The Best Service This outfit provides the best service I’ve ever has on my MBZ. Excellent service advisors and technicians. And they’re cost conscious— there’s no unne This outfit provides the best service I’ve ever has on my MBZ. Excellent service advisors and technicians. And they’re cost conscious— there’s no unnecessary up selling. More

Lease Drop-Off I dropped off my lease car on 9/12/2018. When there was no available courtesy car close-by, Tom Maddux drove me to work himself so I could get going a I dropped off my lease car on 9/12/2018. When there was no available courtesy car close-by, Tom Maddux drove me to work himself so I could get going and be on my way. Thanks for the great customer service Tom! More

2017 GLE As always exceptional experience from start to finish. Chan and Dale were very professional and the entire buying experience was less then 2 hours. As As always exceptional experience from start to finish. Chan and Dale were very professional and the entire buying experience was less then 2 hours. As always I will be back for my next Mercedes. More

Annual Tune U From scheduling the appointment to picking up my car afterwards, the responses to calls and questions were very positive. Jake, my service worker, res From scheduling the appointment to picking up my car afterwards, the responses to calls and questions were very positive. Jake, my service worker, responded well to my questions and was well-informed re: my car and answering other questions I had to re: Mercedes. Jake is quite personable and has a comfortable style while engaging with the customer. More

Great Customer Service, Chuck is the man! I won't take my MB anywhere else, I truly enjoy the great experience working with Chuck! Chuck's very personable while paying much attention to the s I won't take my MB anywhere else, I truly enjoy the great experience working with Chuck! Chuck's very personable while paying much attention to the small details and communication is very timely and concise. Chuck is the reason I return to MB of PDX, thank you Chuck! More

Great follow-up. We had multiple issues that needed to be resolved but two issues had us in dropping off our car twice, both for over a week. The one issue was not abl We had multiple issues that needed to be resolved but two issues had us in dropping off our car twice, both for over a week. The one issue was not able to be resolved and our account handler made two follow-up calls to us. This had never happened over the ten plus years of taking our car to the dealership service center near us on the west side of the city. Not only did our service account person do a follow-up call, he also did research on his own to help us resolve the problem. It was very much appreciated. More

Best experience Andrew was friendly and attentive to our needs. He was very honest and never made us feel pressured. We could not have had a better experience. Andrew was friendly and attentive to our needs. He was very honest and never made us feel pressured. We could not have had a better experience. More

Great communication, atmosphere and customer service. Noel is a wonderful service representative. He knows me and my car and makes me feel informed about what to expect and the timing of things. I reall Noel is a wonderful service representative. He knows me and my car and makes me feel informed about what to expect and the timing of things. I really appreciate his thoroughness. More