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Mercedes-Benz of Portland
Portland, OR
2,437 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 2,437 reviews
August 21, 2018
Great service bad location Jake in service is great to work with. He listens to our needs and makes suggestions that are helpful and often times money savers. Location of the d Jake in service is great to work with. He listens to our needs and makes suggestions that are helpful and often times money savers. Location of the dealership sucks. Traffic is horrible and there have been demonstrations from the crazies in Portland in that area. More
by LLLLWELLS
Verified CustomerEmployees Worked With
Bradley Seaman, Keith Diffenderffer, J Hudson
August 21, 2018
New car purchase Wonderful place and wonderful people!! My third Mercedes and I wouldn’t go anywhere else👍 Andrew was my salesman and he was courteous and knowledgeab Wonderful place and wonderful people!! My third Mercedes and I wouldn’t go anywhere else👍 Andrew was my salesman and he was courteous and knowledgeable!! No pressure and answered all of my questions. More
by sss.paris
August 21, 2018
First Class service as alway. Professional care just Mercedes-Benz. It the right choice for me to have Portland smart Center take care my car. Professional care just Mercedes-Benz. It the right choice for me to have Portland smart Center take care my car. More
by JOEVARAGOON
Employees Worked With
Ronnie Marques
August 21, 2018
Theifs Filled up my car before the got it And reset my odometer ...my car was towed all the way there on a trailer. When I got my car back, no gas and 118 mi Filled up my car before the got it And reset my odometer ...my car was towed all the way there on a trailer. When I got my car back, no gas and 118 miles put on it...xxx!!!!! Theives! More
by DEROLLNBUTRFLY
Employees Worked With
Ronnie
August 21, 2018
Service with Chuck Haga As usual, I’m very pleased with the service I received at Mercedes. I want to compliment Chuck for always going beyond to provide the best experienc As usual, I’m very pleased with the service I received at Mercedes. I want to compliment Chuck for always going beyond to provide the best experiences. He’s very professional and courteous!!! No where or anyone is this fantastic. He’s truly an asset to your company. More
by DIEMDMD
Employees Worked With
Chuck Haga
August 21, 2018
Chuck was awesome! Professional, courteous, and thorough. Their attention to detail was top notch. Their communication was as promised, and friendly. I felt they went ab Professional, courteous, and thorough. Their attention to detail was top notch. Their communication was as promised, and friendly. I felt they went above and beyond my expectations. More
by QUAINTANCE49
August 21, 2018
Car service Chuck Haga always takes great care for us He knows us and is great to work with We have been a long standing customer with the dealership because o Chuck Haga always takes great care for us He knows us and is great to work with We have been a long standing customer with the dealership because of Chuck More
by SMAIZELS
Employees Worked With
Chuck Haga
August 21, 2018
Poor customer service. Run by kids Shortly after buying my 2015 smart car electric (great car by the way) my front plate fell off. It wasn’t secured properly by the dealer. I had to Shortly after buying my 2015 smart car electric (great car by the way) my front plate fell off. It wasn’t secured properly by the dealer. I had to purchase new plates, pay a ticket for not having a front plate, and when I went to the Portland Mercedes Benz dealership to have them secure a new license plate holder, the person helping me said- they probably used the wrong bolts. Then he added , you don’t want me to fight with the parts department about the bill do you? Heck yes I do! I am already on the hook for $400 to get new plates from the DMV. Anyway to much trouble for him and he gave me a bill for $40. Seriously. More
by Smart cars are smart
Employees Worked With
Chuck Haga, Brandon Godbey, Mark Kuhns, Cody Hancock, Chris Laporte, Erik Stanbro, Richard Fitzgibbon, J Hudson, Noel Preston, Kyle Roethlein
August 21, 2018
My hero! Chuck Haga is my hero ---great, personalized service! Chuck Haga is my hero ---great, personalized service! Chuck Haga is my hero ---great, personal Chuck Haga is my hero ---great, personalized service! Chuck Haga is my hero ---great, personalized service! Chuck Haga is my hero ---great, personalized service! Chuck Haga is my hero ---great, personalized service! Chuck Haga is my hero ---great, personalized service! More
by BB0
Employees Worked With
Chuck Haga
August 21, 2018
Fantastic facility This was our first visit to this dealership since moving to this area. They did a recall in exactly the time allotted, washed the car and reviewed the This was our first visit to this dealership since moving to this area. They did a recall in exactly the time allotted, washed the car and reviewed the vehicles history with us. Ronnie Marques was friendly, efficient and thorough. The facility is modern and clean. More
by APORTUGEE
Employees Worked With
Ronnie Marques
