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Mercedes-Benz of Portland
Portland, OR
2,438 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 2,438 reviews
September 21, 2018
Top-notch customer service Mercedes-Benz of Portland continues to provide excellent customer service. I truly feel I can trust and depend on them every single time. Thank you so Mercedes-Benz of Portland continues to provide excellent customer service. I truly feel I can trust and depend on them every single time. Thank you so much! More
by GERARDO.RODRIGUEZ
Verified CustomerEmployees Worked With
Keith Diffenderffer, Noel Preston, Max Carrillo
September 21, 2018
Service experience Per usual, my service experience with Chuck was excellent. I spoke to Kenny briefly about test driving a new vehicle. He was very helpful and i wi Per usual, my service experience with Chuck was excellent. I spoke to Kenny briefly about test driving a new vehicle. He was very helpful and i will schedule a test drive. More
by AZELL01
Employees Worked With
Kenny Levias, Chuck Haga
September 20, 2018
Great team I came in looking for an electric smart for my wife. This was my first experience with e-cars as well as any Mercedes-Benz dealership and I must say t I came in looking for an electric smart for my wife. This was my first experience with e-cars as well as any Mercedes-Benz dealership and I must say the team at the center was outstanding- so much that maybe the next car will be a Benz. More
by ElectricAve
September 20, 2018
Competent, reliable, friendly The customer service is one of the reasons I'm still leasing a SMART car (my second 3-year lease). The dark chocolate is a good way to end the appoint The customer service is one of the reasons I'm still leasing a SMART car (my second 3-year lease). The dark chocolate is a good way to end the appointment! And I appreciate that the car is returned washed and vacuumed. More
by Mary
Employees Worked With
Chuck Haga
September 20, 2018
Continued professionalism Friendly professional always helpful and strive to make everything go smoothly as possible. Always helpful always informed always strives for the high Friendly professional always helpful and strive to make everything go smoothly as possible. Always helpful always informed always strives for the highest level of professionalism More
by BLAIR6378
Employees Worked With
Noel Tobbon Gomez
September 20, 2018
Great Awesome I had. Great experience they did a great job and Noel was a great advices that was very helpful and got my car taken care of fast Awesome I had. Great experience they did a great job and Noel was a great advices that was very helpful and got my car taken care of fast More
by KINGCUBA1991
Employees Worked With
Noel Preston
September 19, 2018
A Schedule Service Chuck took care of my GLK 350 as usual making sure everything that needed to be performed was completed in a timely and efficient manner. I've been de Chuck took care of my GLK 350 as usual making sure everything that needed to be performed was completed in a timely and efficient manner. I've been dealing with Chuck for several years and find him to be a very professional and truly concerned about addressing service items at each visit. More
by EJG
Employees Worked With
Chuck Haga
September 18, 2018
Top-of-the-line automotive and customer service! Chuck made sure that all of my car issues were addressed. After the 60,000 mike tune-up, it’s like new again! Thank you, Chuck, and many thanks to the Chuck made sure that all of my car issues were addressed. After the 60,000 mike tune-up, it’s like new again! Thank you, Chuck, and many thanks to the mechanic/s who worked on my car!. More
by MW1021
Employees Worked With
Chuck Haga
September 18, 2018
Sounds system problem Sound system stopped working, stopped by without notice and they took the time to look into and get the system working again, very much appreciated Sound system stopped working, stopped by without notice and they took the time to look into and get the system working again, very much appreciated More
by BARNETTVG
Employees Worked With
Chuck Haga
September 18, 2018
Oil Change/Service I was welcomed in a timely manner and my service was great. I waited a very short time during my time there, and was well informed. Thank you for I was welcomed in a timely manner and my service was great. I waited a very short time during my time there, and was well informed. Thank you for a very enjoyable experience! More
by LORIEVERN
