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Mercedes-Benz of Portland
Portland, OR
2,658 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 2,658 reviews
November 19, 2020
The Mercedes-Benz of Portland was very neat and organized and extremely welcoming! From the second we got there we were greeted with open hands and didn’t feel pressured, or like they were forcing us to buy and extremely welcoming! From the second we got there we were greeted with open hands and didn’t feel pressured, or like they were forcing us to buy something. Fouad is so genuinely nice and answered every one of our questions. He made us feel secure and heard and made sure to try and fight for what I was looking for. Thank you! More
by Salma Ortega
Verified Customer
November 19, 2020
Got in and out quick! Was very well taken care of and answered all my questions before coming in. They made sure it was what I really wanted and didn’t fee “rushed” to buy it. answered all my questions before coming in. They made sure it was what I really wanted and didn’t fee “rushed” to buy it. More
by MACKENZEE.HERBERT.5449
November 12, 2020
Excellent experience. Kenny was helpful, knowledgeable and pleasant. Explained all the vehicle features, and helped setup and link phone. Took as much time as we needed to make a decision on vehicle t and pleasant. Explained all the vehicle features, and helped setup and link phone. Took as much time as we needed to make a decision on vehicle that best suited our needs. Looking forward to working with Mercedes Benz of Portland to maintain our vehicle. More
by CarolB
November 06, 2020
Chan is the best in the business. I not only got a great deal on my car, I also have someone I can go to in the future as I trust him and value how well he treated me. deal on my car, I also have someone I can go to in the future as I trust him and value how well he treated me. More
by C
Employees Worked With
Chan Saechao
November 03, 2020
Fouad arranged multiple test drives while we figured out what car we wanted to buy. He then found us the right car and worked hard to get us the best deal what car we wanted to buy. He then found us the right car and worked hard to get us the best deal More
by Neville
Employees Worked With
Nickolas Kalantari, Duncan Ostrander, Fouad Fouad
October 30, 2020
I received wonderful service by Chan. He was very helpful though the entire process. I love my first Mercedes!!! Chan gave me instructions on working the many functions of my car. helpful though the entire process. I love my first Mercedes!!! Chan gave me instructions on working the many functions of my car. More
by NAY2ELRA@yahoo.com
Employees Worked With
Chan Saechao, Duncan Ostrander
October 24, 2020
It was great working with Fouad and his team. Fouad is very attentive and went the extra mile to make My buying experience Wonderful .Thank you very attentive and went the extra mile to make My buying experience Wonderful .Thank you More
by C
Employees Worked With
Nickolas Kalantari, Duncan Ostrander, Fouad Fouad
October 21, 2020
John Frentsos and Nick Kalantari were great to work with. Very responsive and knowledgeable; their follow up and professionalism was appreciated. They both are an asset to your organization. JW Very responsive and knowledgeable; their follow up and professionalism was appreciated. They both are an asset to your organization. JW More
by John Winniford
October 15, 2020
Shopping for a new car is always an anxious time for me. Luckily, there is Mercedes Benz of Portland. Pressure free, comfortable, and welcoming buying experience. Edward was friendly, helpful and made me fe Luckily, there is Mercedes Benz of Portland. Pressure free, comfortable, and welcoming buying experience. Edward was friendly, helpful and made me feel like a valuable consumer even though I was buying a pre owned vehicle. I walked away feeling happy and confident about my purchase. More
by NROUNSVILLE
