Mercedes-Benz of Portland

Excellent Service! The Mercedes Benz Team in Portland exceeded my expectations on car shopping. Extra Special Thank you and shout out to Spencer Eley for his excellent c The Mercedes Benz Team in Portland exceeded my expectations on car shopping. Extra Special Thank you and shout out to Spencer Eley for his excellent customer service. His professionalism and patience with all my questions were very much appreciated. More

I just purchased my second Mercedes in two years In 2016 I purchased a new GLC 300 from Dale Acelar. I have never driven a finer car or had a better experience with a sales person for any product. Da In 2016 I purchased a new GLC 300 from Dale Acelar. I have never driven a finer car or had a better experience with a sales person for any product. Dale was knowledgeable and personable and those same qualities are embodied in everyone we’ve worked with at the MB PDX Service Center as well. Several weeks ago, I came back to Dale and asked for his help with acquiring a second Mercedes. However, he has been promoted into management and handed me off to Keith Diffenderffer. Keith introduced me to the value of their “Certified Pre-Owned Vehicles” and the rigid certification process they go through which is backed up by a full MB 1-year warranty that is additive to the original remaining warranty (if any). Keith sold us a Certified Pre-Owned 2015 C300 which has its original warranty thru July of 2019 + the additional CPO 1-year warranty + another 2 years I purchased at closing.Thus, my used car is fully protected by an all-inclusive MB warranty until July of 2022-talk about peace of mind. Keith is an old-school guy with old-school values and integrity. This makes him a perfect fit for this dealership. I highly recommend and endorse MB of Portland. They understand the value of developing a strong personal relationship with a prospective buyer and doing the right thing for them. More

Smart Car lease Ken Levias was very helpful in assisting us to choose the right car and the leasing process. We would highly recommend him to anyone looking to purch Ken Levias was very helpful in assisting us to choose the right car and the leasing process. We would highly recommend him to anyone looking to purchase or lease a car. More

Fantastic Great professional and friendly people, great customer service, very easy to work with, very quick to respond back, great pricing, will definitely rec Great professional and friendly people, great customer service, very easy to work with, very quick to respond back, great pricing, will definitely recommend them to family and friends More

Great Customer Service We're very happy with the customer service we received while we were at Mercedes-Benz smart center of Portland. Spencer Eley assisted us really well We're very happy with the customer service we received while we were at Mercedes-Benz smart center of Portland. Spencer Eley assisted us really well and ended up coming to work on his vacation day for us. Mylee Burns was also very supportive and stayed late for us to complete all the process. Great Price, Great Customer Service. I would definitely recommend this dealership. More

Very easy professional experience. Keith was extremely knowledgeable and answered all my questions. Our vehicle was delivered when we were told, in beautiful shape, and ready to go. Th Keith was extremely knowledgeable and answered all my questions. Our vehicle was delivered when we were told, in beautiful shape, and ready to go. Thank you for making this a painless process. More

It was great!! Keith and Miley were fantastic, I would recommend them to anyone! They both are very knowledgeable about the car I purchased and kept me informed of Keith and Miley were fantastic, I would recommend them to anyone! They both are very knowledgeable about the car I purchased and kept me informed of everything that was going on. More

Rick Law and Entire Sales Team Were Excellent! Start to finish our Sales experience was superb. Rick listened well, found a car that met our criteria within days and helped us negotiate a fair deal Start to finish our Sales experience was superb. Rick listened well, found a car that met our criteria within days and helped us negotiate a fair deal for both the dealership and us. Always polite and courteous, Rick was a pleasure to work with ask for him by name when you call or show up. The service executive, Richard Fitzgibbon who handled delivery of our pre-owned car was knowledgeable, helpful and met all our requests efficiently and with a smile. Nate was a wizard with the technology training, really knows his stuff and a good communicator. Dale and Chan were in the background but made the process go smoothly. Felt at home here. More

Excellent All three people I have selected above are great assets to your dealership for they have always taken excellent care of my needs there.... I will glad All three people I have selected above are great assets to your dealership for they have always taken excellent care of my needs there.... I will gladly return for repeat business. Thank you ... Sassan Salamat More

Everyone is friendly and helpful Issa, Sales Rep, listened to what I was looking for and provided it. My CLA 250 was gettting close to the end of its lease and wanted to upgrade from Issa, Sales Rep, listened to what I was looking for and provided it. My CLA 250 was gettting close to the end of its lease and wanted to upgrade from the model I was driving. More