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Mercedes-Benz of Portland
Portland, OR
2,600 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 2,600 reviews
June 28, 2020
Quality and professional care I really enjoyed working with Kenny. He was very professional and we took our time. He has a very strong sense of the product and know when to give ro I really enjoyed working with Kenny. He was very professional and we took our time. He has a very strong sense of the product and know when to give room to make decisions. I appreciated that. More
by KONERKO
Verified CustomerEmployees Worked With
Kenny Levias, Dale Acelar, Nickolas Kalantari
June 26, 2020
Excellent Communication and Service Thomas Maddux is always a pleasure to work with. His communication is efficient and friendly. Dealing with Mercedes Benz of Portland is consistently a Thomas Maddux is always a pleasure to work with. His communication is efficient and friendly. Dealing with Mercedes Benz of Portland is consistently an enjoyable experience. More
by J
Employees Worked With
Thomas Maddux
June 26, 2020
New Car and 6 Year Service on Older Car I've worked with Tom Maddux and now Mark and Aimee. They are all fantastic! The response and service are excellent. They took the time to really expla I've worked with Tom Maddux and now Mark and Aimee. They are all fantastic! The response and service are excellent. They took the time to really explain things and were great working around my schedule. More
by WAYNE.WIEGE
Employees Worked With
Thomas Maddux, Aimee Papa, Mark Tower
June 26, 2020
Great customer service, Tom is awesome. They really take care of you at Mercedes-Benz of Portland. I always get great attention to detail and a fantastic experience. at Mercedes-Benz of Por They really take care of you at Mercedes-Benz of Portland. I always get great attention to detail and a fantastic experience. at Mercedes-Benz of Portland. More
by BRENDA.KING
Employees Worked With
Thomas Maddux
June 18, 2020
Chan was beyond helpful. Thank you so much for helping us get our car and returning an item we left. We would recommend M-BP! get our car and returning an item we left. We would recommend M-BP! More
by SUMMER.SMITH9266
Employees Worked With
Dale Acelar, Nickolas Kalantari, Chan Saechao
June 15, 2020
Fantastic Experience, couldn't of asked for a better service. They picked my wife and I up at the airport, we didn't even have to wait. We flew in for one car, and when arrived at the Dealership my wi service. They picked my wife and I up at the airport, we didn't even have to wait. We flew in for one car, and when arrived at the Dealership my wife fell in love with a different one. They didn't bat an eye, and were super accommodating to our switch. Would Highly recommend buying here!! Dale the Manager and Kenny the Salesperson were exceptional!!! Nick in Finance was fast and informative. More
by Justin R.
June 15, 2020
got a Mercedes 4 yrs ago from this dealer, lease up and time to decide on new car. Narrowed choice to Mercedes and another luxury car. Final choice based on desire to stick with same dealer and with Chan time to decide on new car. Narrowed choice to Mercedes and another luxury car. Final choice based on desire to stick with same dealer and with Chan Saechao because of previous excellent sales and maintenance experience. Chan is highly professional, knowledgeable, patient and willing to answer all questions.Friendly and helpful at all times.Positive experiences lead to repeat business!! More
by fheckler
June 12, 2020
Samuel was great to work with and everything on the dealership's end went smoothly. Very nice facility and it was in an easy to find location. dealership's end went smoothly. Very nice facility and it was in an easy to find location. More
by TIM87HJOHNSON
Employees Worked With
Duncan Ostrander, Samuel Kim
June 04, 2020
Immediate attention when I pulled in and quick response to my questions. Purchased the car four days ago - Only suggestion is to make certain the ‘service overdue by 31 days’ light is addressed before sell to my questions. Purchased the car four days ago - Only suggestion is to make certain the ‘service overdue by 31 days’ light is addressed before selling the car. More
by AJNNHP
June 04, 2020
GREAT SALES STAFF AND EFFICIENCY OF PURCHASE PURCHASED A GLE 580. SHOPPED ALL DEALERS FROM SEATTLE TO SCOTTSDALE. FROM MY FIRST CONTACT WITH MERCEDES-BENZ OF PORTLAND WITH EDWARD KLUWE WAS TOP- PURCHASED A GLE 580. SHOPPED ALL DEALERS FROM SEATTLE TO SCOTTSDALE. FROM MY FIRST CONTACT WITH MERCEDES-BENZ OF PORTLAND WITH EDWARD KLUWE WAS TOP-NOTCH. SINCE I LIVED IN THE SEATTLE AREA, EDWARD PROVIDED ME WITH ALL THE INFO I NEEDED TO MAKE THE TRIP TO PORTLAND TO PURCHASE OUR CAR. I DIDN’T HAVE TO ASK TWICE OR HAVE TO CHASE EDWARD DOWN——HE WAS THERE FROM THE START TO THE FINISH. THIS SERVICE WAS A FAR CRY FROM OTHER DEALERS WHO DEALT WITH US LIKE WE WERE JUST A NUMBER IN LINE!! More
by DICK47
Employees Worked With
Nickolas Kalantari, Edward Kluwe
