Mercedes-Benz of Portland

Delivery of New GLC300 I recently took deliver of my new GLC300. Tom and Nate did an excellent job of describing process, covering the details of financing as well as explo I recently took deliver of my new GLC300. Tom and Nate did an excellent job of describing process, covering the details of financing as well as exploring all the fantastic features of the new vehicle. More

Picking Up New Car Really great experience coming down from Seattle to pick up a new car. Very efficient process and nice folks at every step! Happy to recommend! Really great experience coming down from Seattle to pick up a new car. Very efficient process and nice folks at every step! Happy to recommend! More

Delivery of my new AMG43 I recently took delivery of my new AMG43. As always, Tom Maddox took excellent care of me. He kept me informed of the status as the car was being bu I recently took delivery of my new AMG43. As always, Tom Maddox took excellent care of me. He kept me informed of the status as the car was being built and shipped to Portland. Everything was in order when I arrived and Tom spent time explaining the new features of my car to me. More

Easye Quick, friendly, professional, and helpful. Very easy transaction. From the sales staff, to management and finance...thenprocess was incredibly smooth Quick, friendly, professional, and helpful. Very easy transaction. From the sales staff, to management and finance...thenprocess was incredibly smooth and easy. The whole experience was positive More

Pick-up new DAI employee car Great experience, well prepared and organized. Tom Maddux is the key to this experience, as always has a smile, friendly and makes time, regardless h Great experience, well prepared and organized. Tom Maddux is the key to this experience, as always has a smile, friendly and makes time, regardless how busy he is. More

Gracious, helpful, and informative! The team is top notch! Always very friendly and accommodating even when my schedule was challenging. Tom went above and beyond to make sure I unders The team is top notch! Always very friendly and accommodating even when my schedule was challenging. Tom went above and beyond to make sure I understood the lease program, answering all my questions timely -- in in various ways (phone, email, and in person)! Gracious is the word that comes to mind! Definitely excellent customer service! More

Unprofessional Sales experience Dealership is not professional. I had a deal for a car and submitted a credit app, then I was informed that car was sold out from under me...and they Dealership is not professional. I had a deal for a car and submitted a credit app, then I was informed that car was sold out from under me...and they pulled my credit!!! We had an agreed upon price and I asked if I needed to submit a deposit. They said I didn't have to, then I filled out the credit app. Two days, no response, and then I called and the car is sold. I was taken advantage of because I was trying to do an out of state deal. Which I have done many times before. Worst dealership experience. More

Seamless, personal, low stress car buying experience! I'm sure that I'm not alone in finding a car purchase a highly stressful occasion wrought with anxiety. I came into Mercedes Benz of Portland with a p I'm sure that I'm not alone in finding a car purchase a highly stressful occasion wrought with anxiety. I came into Mercedes Benz of Portland with a preapproved loan and general idea of the car I wanted. Andrew had it ready on my arrival and took me on a test drive, taking care to answer all questions. Dale was able to provide a great financing alternative to my preapproved loan. Mylee and Andrew worked to make sure that I had a super warranty, realistic for my goals. They were patient, affable, and stayed late to finish the transaction. I was so pleasantly surprised. The entire team was a class act, from beginning to end. Thank you so much! More

G-wagon Purchase Andrew was excellent to work with and was there with answers to our question right when we needed them. He and Mylee made the car buying experience si Andrew was excellent to work with and was there with answers to our question right when we needed them. He and Mylee made the car buying experience simple and painless. More

Great interaction Everyone there greets me and makes me feel at home. Tom was very engaging and helped me understand the details of the lease arrangement. Nicely don Everyone there greets me and makes me feel at home. Tom was very engaging and helped me understand the details of the lease arrangement. Nicely done! More