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Mercedes-Benz of Portland
Portland, OR
2,496 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 2,496 reviews
August 12, 2019
Great experience Great experience. I will recommend to friends and family. Mark and the whole team were great and made the new car buying process seamless. Thank you. Great experience. I will recommend to friends and family. Mark and the whole team were great and made the new car buying process seamless. Thank you. More
by NICKKOLEV
Verified Customer
August 06, 2019
Great Experience! Dale Acelar and Mylee Burns were a pleasure to work with. They were very thorough in explaining everything. I had a great experience and love the new Dale Acelar and Mylee Burns were a pleasure to work with. They were very thorough in explaining everything. I had a great experience and love the new car. Would highly recommend working with Portland Mercedes. More
by SETHMURRAY81
July 22, 2019
very prompt and friendly service. Chan had the car waiting for me to drive with very little notice on my part. i had a no hassle, no pressure sales experience. He took the time to show Chan had the car waiting for me to drive with very little notice on my part. i had a no hassle, no pressure sales experience. He took the time to show me the cars features and answer all of my questions. More
by TLEELAND
July 11, 2019
Great Keith was very thorough in explaining everything. I had a great experience and all the staff I encountered were very friendly. Love my new car. Keith was very thorough in explaining everything. I had a great experience and all the staff I encountered were very friendly. Love my new car. More
by Olivia
Employees Worked With
Keith Diffenderffer
July 10, 2019
Always a great experience Far and away the best dealership I’ve ever dealt with, level of attention and responsiveness is unsurpassed. We are very very happy repeat customers. Far and away the best dealership I’ve ever dealt with, level of attention and responsiveness is unsurpassed. We are very very happy repeat customers. More
by FRH
Employees Worked With
Other Employees :
Dale Acelar, Chuck Haga, Chan Saechao, Andrew Singer
July 10, 2019
Great Customer Service Every other dealership gave me the run around and inflated pricing. MB of Portland was honest, fair and overall excellent customer service. I worked w Every other dealership gave me the run around and inflated pricing. MB of Portland was honest, fair and overall excellent customer service. I worked with Maury Sails More
by PERSICHETTI5344
July 02, 2019
The Best Service Ever Your Team was outstanding, thank you for the excellent service. I would especially like to thank Nate for taking the extra time . He is a great asset Your Team was outstanding, thank you for the excellent service. I would especially like to thank Nate for taking the extra time . He is a great asset to the Team More
by RON82
Employees Worked With
Other Employees :
Rob, Kenny Levias, Dale Acelar, Nate Johnson-Grumm
June 26, 2019
Delivery of New GLC300 I recently took deliver of my new GLC300. Tom and Nate did an excellent job of describing process, covering the details of financing as well as explo I recently took deliver of my new GLC300. Tom and Nate did an excellent job of describing process, covering the details of financing as well as exploring all the fantastic features of the new vehicle. More
by DAREK.VILLENEUVE
June 11, 2019
Picking Up New Car Really great experience coming down from Seattle to pick up a new car. Very efficient process and nice folks at every step! Happy to recommend! Really great experience coming down from Seattle to pick up a new car. Very efficient process and nice folks at every step! Happy to recommend! More
by petergoodwin7674
Employees Worked With
Stephen Palmer, Dale Acelar
June 10, 2019
Delivery of my new AMG43 I recently took delivery of my new AMG43. As always, Tom Maddox took excellent care of me. He kept me informed of the status as the car was being bu I recently took delivery of my new AMG43. As always, Tom Maddox took excellent care of me. He kept me informed of the status as the car was being built and shipped to Portland. Everything was in order when I arrived and Tom spent time explaining the new features of my car to me. More
by CARL.TRABANT
Employees Worked With
Thomas Maddux
