
Mercedes-Benz of Portland
Portland, OR
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Awsome buying experience Very friendly people even when I walked in from work dirty and grubby. Buying a car is usually a big hassle but they actually made it enjoyable. Mylee Very friendly people even when I walked in from work dirty and grubby. Buying a car is usually a big hassle but they actually made it enjoyable. Mylee,Kenny and Duncan were great to talk to. When we had to redo all paperwork no one complained, they just made it work. Awsome dealership. More
Sale process took a lot of time. There was a dent in the ca Dent in car on passenger side that I missed during my inspection. Would have thought at some point a Mercedes person would have noticed it. Bummer Dent in car on passenger side that I missed during my inspection. Would have thought at some point a Mercedes person would have noticed it. Bummer More
GLE Lease Chan couldn't have been nicer...Dale was wonderful as well as the GM....easy experience and no pressure....just wanting us to get the car we felt best Chan couldn't have been nicer...Dale was wonderful as well as the GM....easy experience and no pressure....just wanting us to get the car we felt best with. Ended up they had to get one from Seattle shipped down, which was accomodating More
Great customer service Mercedes-Benz of Portland has the best customer service of any dealership I have ever purchased a car from. They are friendly, knowledgeable and the c Mercedes-Benz of Portland has the best customer service of any dealership I have ever purchased a car from. They are friendly, knowledgeable and the car buying process is simple. Highly recommended. More
Great integrity and transparency at a car dealership I drove over 200 miles from Richland WA to purchase a car from the Portland simply because of the honest sales personnel, the down to earth approach a I drove over 200 miles from Richland WA to purchase a car from the Portland simply because of the honest sales personnel, the down to earth approach and above all they showed respect, integrity and huge transparency something that my hometown dealership lacks despite me buying/leasing 5 Mercedes cars in the last 10 years. I now join my other friends who are sick of that dealership and join the Portland dealership and receive a great deal and a wonderful respectful treatment. More
Honestly the best car buying experience of my life. It is simple, treat your customer with respect, make them feel welcome and attended. From the the very beginning, I contacted the dealer using the Cha It is simple, treat your customer with respect, make them feel welcome and attended. From the the very beginning, I contacted the dealer using the Chat, mind this was late at 845 pm, Dale Acelar, imitatively responded and answer some questions, a minute or so later Samuel Kim call me. We set an appointment for the next morning. Long story short, they were there, made my purchase seamless, Mylee Burns, did everything possible to give us the best possible deal. The whole experience was great. I need to really highlight Samuel and Mylee, they are honest, professional and caring people. More
Very professional and respectful staff Brian Carew was my sales representative. He was very professional, friendly, and knowledgeable. Mylee, the finance director, made the paperwork a qu Brian Carew was my sales representative. He was very professional, friendly, and knowledgeable. Mylee, the finance director, made the paperwork a quick and enjoyable endeavor. More
Capable, poised and accommodating staff Dealing with Dale Acelar was a pleasure. He gladly worked around my schedule and had the car waiting for me in pristine condition. The bow and unveili Dealing with Dale Acelar was a pleasure. He gladly worked around my schedule and had the car waiting for me in pristine condition. The bow and unveiling in a video was a nice touch sent prior to my arrival. Kenny Levias was charming and helpful explaining the functions of the car and setting up Mercedes me. More
superb and excellent Upon the purchase of our new car, everyone in the dealership was amazing and the customer service was better than Nordstrom!!!! A pleasure doing busi Upon the purchase of our new car, everyone in the dealership was amazing and the customer service was better than Nordstrom!!!! A pleasure doing business with Mercedes Benz of portland and that is why we continue to purchase our cars there. More
Pre-Purchase full inspection On purchase day of my vehicle Keith and Dale made sure the process went very smooth. Everything was ready when I walked in. Chuck from service immed On purchase day of my vehicle Keith and Dale made sure the process went very smooth. Everything was ready when I walked in. Chuck from service immediately took my vehicle in for a full in depth safety inspection and oil change. Their attention to detail was superb and their customer service is unsurpassed. Drive out extremely satisfied with the hold process. Great dealership and great team! More