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Mercedes-Benz of Portland

Portland, OR

4.3
2,445 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-...
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Today: 9:00 AM - 7:00 PM Closed Now
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1605 SW Naito Pkwy

Portland, OR

97201

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Showing 2,445 reviews

May 31, 2019

Pick-up new DAI employee car Great experience, well prepared and organized. Tom Maddux is the key to this experience, as always has a smile, friendly and makes time, regardless h More

by RYAN.MURPHY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Maddux
May 27, 2019

Gracious, helpful, and informative! The team is top notch! Always very friendly and accommodating even when my schedule was challenging. Tom went above and beyond to make sure I unders More

by KAROL O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Maddux
May 26, 2019

Unprofessional Sales experience Dealership is not professional. I had a deal for a car and submitted a credit app, then I was informed that car was sold out from under me...and they More

by cinguimd
Customer Service
Recommend Dealer
No
Employees Worked With
Daniel from sales
May 23, 2019

Seamless, personal, low stress car buying experience! I'm sure that I'm not alone in finding a car purchase a highly stressful occasion wrought with anxiety. I came into Mercedes Benz of Portland with a p More

by Carrie B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Acelar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Singer
May 20, 2019

G-wagon Purchase Andrew was excellent to work with and was there with answers to our question right when we needed them. He and Mylee made the car buying experience si More

by ROSS18
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Singer
May 02, 2019

Great interaction Everyone there greets me and makes me feel at home. Tom was very engaging and helped me understand the details of the lease arrangement. Nicely don More

by STEVEN.MILLER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Maddux
May 01, 2019

Friendly, professional, painless! They had the car we wanted at a realistic price. The entire process from start to driving away in our new car went very smoothly. We would definitely More

by DKDOLE_7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Diffenderffer
April 24, 2019

Great experience buying our 2017 GLS450 My wife and I drove 6 hours to buy her a GLS450. Andrew Singer handled our transaction. He was very helpful by telephone prior to our arrival, answe More

by Fishbook
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Johnson-Grumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Singer, Nate Johnson-Grumm
April 23, 2019

Terrific Customer service was amazing everybody was helpful and kind made buying the car super easy no stress added I’d recommend them to anyoneThank you for t More

by rupp84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Acelar
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2019

Always there to help Quick and easy to buy a vehicle and very helpful staff with all your questions and needs. Definitely will buy again from them in the future. More

by DANNHEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nikki Gihm
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