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Mercedes-Benz of Portland

Portland, OR

4.3
2,495 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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1605 SW Naito Pkwy

Portland, OR

97201

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Showing 2,495 reviews

June 15, 2020

got a Mercedes 4 yrs ago from this dealer, lease up and time to decide on new car. Narrowed choice to Mercedes and another luxury car. Final choice based on desire to stick with same dealer and with Chan More

by fheckler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chan Saechao
June 15, 2020

Fantastic Experience, couldn't of asked for a better service. They picked my wife and I up at the airport, we didn't even have to wait. We flew in for one car, and when arrived at the Dealership my wi More

by Justin R.
Recommend Dealer
Yes
Employees Worked With
Richard Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Levias, Dale Acelar, Nickolas Kalantari
June 12, 2020

Samuel was great to work with and everything on the dealership's end went smoothly. Very nice facility and it was in an easy to find location. More

by TIM87HJOHNSON
Recommend Dealer
Yes
Employees Worked With
Duncan Ostrander, Samuel Kim
June 04, 2020

GREAT SALES STAFF AND EFFICIENCY OF PURCHASE PURCHASED A GLE 580. SHOPPED ALL DEALERS FROM SEATTLE TO SCOTTSDALE. FROM MY FIRST CONTACT WITH MERCEDES-BENZ OF PORTLAND WITH EDWARD KLUWE WAS TOP- More

by DICK47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nickolas Kalantari, Edward Kluwe
June 04, 2020

Immediate attention when I pulled in and quick response to my questions. Purchased the car four days ago - Only suggestion is to make certain the ‘service overdue by 31 days’ light is addressed before sell More

by AJNNHP
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Frentsos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dale Acelar, Christopher Cain
June 04, 2020

Exemplary customer service even during COVID pandemic. The staff made this process easy and seamless. I love working with my Portland team to ensure I keep coming back! More

by CRLPNN
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Frentsos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dale Acelar
May 20, 2020

Far and away the very best dealership I’ve ever worked with, everything is easy and simple and smooth. What a breath of fresh air! More

by FRH
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Johnson-Grumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Levias, Dale Acelar, Chan Saechao, Nate Johnson-Grumm
May 20, 2020

My son and I was in to buy his first Honda, Accord EXL, we were very impressed of Samuel Kim's excellent service. We didn't feel the pressure or push at all. Samuel was friendly, helpful and professional i More

by Lynn
Recommend Dealer
Yes
Employees Worked With
Nickolas Kalantari, Samuel Kim
May 19, 2020

It’s been a few months that I have purchased my vehicle and sadly, I’ve had to follow up on many items regarding my car. I understand the pandemic may have caused a few delays but this wait is a bit exten More

by IWALANI67
Recommend Dealer
No
Employees Worked With
Mylee Burns
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Frentsos
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dale Acelar, Chuck Haga, Nickolas Kalantari
May 18, 2020

Best place to serviceYour vehicle, great customer Best place to service Your vehicle, great customer service. From service advisor to technicians everyone is always happy to help. Love coming here fo More

by JUANSORIA
Recommend Dealer
Yes
Employees Worked With
Nate Johnson-Grumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dale Acelar, Brandon Godbey, Chan Saechao, Nate Johnson-Grumm, Christopher Cain
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