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Mercedes-Benz of Portland

Portland, OR

4.3
2,495 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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1605 SW Naito Pkwy

Portland, OR

97201

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Showing 2,495 reviews

March 31, 2025

Great service, friendly people. No pushy salesman. This is my second purchase with John. Recommend everyone who is looking for a Mercedes. More

by VLAD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Frentsos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Mercedes-Benz of Portland responded

Thank you for sharing your experience with us at Mercedes-Benz of Portland! We're delighted to hear that John and the team provided great service without any pressure. Enjoy your new ride, and we appreciate the recommendation!

March 30, 2025

Horrible experience. I purchased a used vehicle that was nearly brand new from Mercedes Benz of Portland. I test drove it then called a few days later and was told the pr More

by Mikejones45
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Michael Graham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kate
Apr 01, 2025 -

Mercedes-Benz of Portland responded

Mikejones45, I'm sorry to hear about your experience with the vehicle purchase and subsequent issues. It's concerning that you encountered these problems so soon after buying a nearly new car. We strive for transparency in pricing and quality service, so I would like to discuss this further with you if you're open to it. Please feel free to reach out at your convenience. Thank you, Richard Fox - General Manager - 503-525-6209

March 27, 2025

Mitch gave us a fair price for the vehicle and the transaction was fairly fast. We were treated with respect and there was no pressure to pay for things we didn’t think we needed More

by Rudy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mitchell Raymer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Mercedes-Benz of Portland responded

Rudy, it's great to hear that Mitch and the team at Mercedes-Benz of Portland provided a respectful and pressure-free experience. Enjoy your new vehicle!

March 27, 2025

I recently visited Mercedes-Benz of Portland and had a smooth, professional experience from start to finish. The staff was knowledgeable and respectful, and they took the time to answer my questions witho More

by MARK@INTAC06.COM
Recommend Dealer
Yes
Employees Worked With
Maurice
Mar 28, 2025 -

Mercedes-Benz of Portland responded

Thank you for sharing your experience with us at Mercedes-Benz of Portland! We're delighted to hear that our team provided a smooth and professional visit, meeting the high standards expected from the brand. We appreciate your feedback and look forward to serving you again in the future!

March 24, 2025

They have good personnel. They make customers feel that they want to get the job done correctly.. More

by WPISTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Trueblood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Mercedes-Benz of Portland responded

Thank you for this positive rating. As always, your business is greatly appreciated and we hope to have you back for your next due service.

March 23, 2025

It was a haggle, free hassle, free experience. I got what I paid for. I would come back if I was in the market for another car. More

by CLEMPOLEN
Recommend Dealer
Yes
Employees Worked With
Jonte Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonte Brown
Mar 24, 2025 -

Mercedes-Benz of Portland responded

We're delighted to hear that your experience at Mercedes-Benz of Portland was smooth and hassle-free. Thank you for choosing us, and we look forward to welcoming you back when you're ready for another car!

March 23, 2025

Mercedes of Portland is great. I bought my 2nd Mercedes GLS450 from them 1.25 years ago. Service is professional and free chocolate! Strongly recommend this place! More

by CALLAWAY4343
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Avanzado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Mercedes-Benz of Portland responded

Thank you for your continued support and recommendation! We're delighted to hear that you've had a great experience with our team at Mercedes-Benz of Portland. Enjoy the ride in your GLS450, and don't hesitate to visit us again—there's always more chocolate waiting!

March 23, 2025

The customer service is good. If there was any issues from service they immediately take care of it More

by MKARUMBU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Trueblood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Mercedes-Benz of Portland responded

Thank you for this positive rating. As always, your business is greatly appreciated and we hope to have you back for your next due service.

March 22, 2025

Excellent customer service. Very detailed information provided about the vehicle. Ask for Darien and you won't be disappointed. More

by ROGERAFONTES
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darien Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Mercedes-Benz of Portland responded

Roger, thank you for the fantastic feedback! We're delighted to hear that Darien and our team at Mercedes-Benz of Portland provided excellent service. Enjoy your new vehicle!

March 16, 2025

They treated me very fairly. I am quite happy with their service. There was an unusual problem with the first car they sold me. They replaced the car with an equivalent car. I re More

by DIANA.FISHER2
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I worked with three other people but cannot remember their names. All were very good at their jobs and very helpful. , David Aldrich
Mar 17, 2025 -

Mercedes-Benz of Portland responded

Thank you for sharing your experience with Mercedes-Benz of Portland! We're glad to hear that our team provided fair service and resolved the issue promptly. Your recommendation means a lot to us, and we hope you're enjoying your new car!