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Mercedes-Benz of Portland

Portland, OR

4.3
2,486 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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1605 SW Naito Pkwy

Portland, OR

97201

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Showing 2,486 reviews

March 14, 2025

Buying the GLE 450 was an easy experience. Mitchell Raymer was great to work with and worked hard to make sure I was happy. Another successful purchase from Mercedes Benz of Portland More

by CFJONES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Soria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchell Raymer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darien Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maurice "Mo" McQueen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Mercedes-Benz of Portland responded

We're delighted to hear that Mitchell made your GLE 450 purchase a smooth experience at Mercedes-Benz of Portland. Thank you for choosing us again, and enjoy the ride!

March 13, 2025

It’s OK. I’ve noticed a lot of turn over, I’m seeing a different service tech every time. They used to offer me a loaner car & now I have to Lyft. I don’t lov More

by JFAHNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Soria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Mercedes-Benz of Portland responded

Thank you for sharing your feedback with us. We appreciate your loyalty and are glad to hear that scheduling appointments is convenient at Mercedes-Benz of Portland. We'll certainly take note of your comments regarding service consistency and loaner cars as we strive to improve our services!

March 13, 2025

Friendly, prompt service folks! Helpful! Will definitely return for future service. Thank you!! Nice waiting area More

by cynthiacampbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Mercedes-Benz of Portland responded

Cynthia, we're delighted to hear you had a positive experience with our team at Mercedes-Benz of Portland! We look forward to welcoming you back for future service visits.

March 13, 2025

My Mercedes was having a hard time turning over. I was told it was the ignition. I took it to the dealership and they said it's $200 per diagnosis. After they kept it for 5 days, and me hassling the More

by Laura Cromwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andy Acevedo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Mercedes-Benz of Portland responded

Laura, I'm sorry to hear about your experience with the diagnosis and repair process. It sounds frustrating to have gone through that without a resolution from us initially. If you'd like to discuss this further or if there's anything we can do for you now, please feel free to reach out. Thank you, Eric Trueblood - Service Manager - 503-228-8351

March 12, 2025

Could not get in touch with a human and was not updated about progress on car. More

by DARRENSNIDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not shown in service
March 11, 2025

They charged me $60 more for my oil change than I could get elsewhere, it also took forever. More

by Mwatson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I cannot recall
Mar 17, 2025 -

Mercedes-Benz of Portland responded

Thank you for taking the time to rate your experience. If you would like to discuss this further, feel free to reach out to me directly. Thank you, Eric Trueblood - Service Manager - 503-228-8351

March 06, 2025

Nice professional sales and closing people. They went out of their way to pick me up at the airport. More

by LAURIEBREWIS1
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2025 -

Mercedes-Benz of Portland responded

Hi Laurie, thanks for the feedback! It's great to hear that our team was able to pick you up from the airport and that you had a positive experience with that! We hope to be able to serve you again in the future.

March 05, 2025

Got us in quick and took care of us and our vehicle. Weird issue of having to much oil in our engine after 6-7 months since last service with no oil added. More

by rustcj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t see her name
Mar 06, 2025 -

Mercedes-Benz of Portland responded

We're glad to hear that our team at Mercedes-Benz of Portland was able to address the issue with your vehicle promptly. Thank you for trusting us with your service needs, and we're here if you need anything else!

March 04, 2025

Fast in and out. Kept time as promised and completed all work on time. Confirmed oil was also filled properly this time. More

by JPC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgwt but not listed here
Mar 07, 2025 -

Mercedes-Benz of Portland responded

We're glad to hear that your visit was efficient and met expectations at Mercedes-Benz of Portland. Thank you for trusting us with your vehicle's service needs!

March 01, 2025

Sweet vehicle …. Hate the cruise control ….. like the dealer ….. everything is so expensive. Words. Words. More

by OSCHMIDT
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Richard Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Aldrich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Vannelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Mercedes-Benz of Portland responded

Thanks for sharing your thoughts! We're glad to hear you like the vehicle and had a positive experience with Mercedes-Benz of Portland. If there's anything we can do to enhance your driving experience, just let us know!