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Mercedes-Benz of Portland
Portland, OR
2,494 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 2,494 reviews
July 14, 2021
Didn’t expect to receive such a great service. I would bring my car back for service at this location. Excellent excellent excellent and excellent bring my car back for service at this location. Excellent excellent excellent and excellent More
by Jem2sbs4e
Verified Customer
July 13, 2021
Everything was great. They started on my car right away and finished in a timely manner. Mark Tower was efficient and helpful. The car wash is always an appreciated extra. and finished in a timely manner. Mark Tower was efficient and helpful. The car wash is always an appreciated extra. More
by BECKYM0
Employees Worked With
Mark Tower
July 13, 2021
I have always received exceptional service at Mercedes Benz of Portland. I strongly recommend using Mercedes Benz of Portland for all of your car care needs! Thank you! Benz of Portland. I strongly recommend using Mercedes Benz of Portland for all of your car care needs! Thank you! More
by Cmcsader
Employees Worked With
Mo Abujamous, Christopher Cain
July 13, 2021
After a bumpy start, Ryan made sure that all our questions were addressed. Bought a beautiful E 350 and a GLA 250. Smooth transaction. Thanks questions were addressed. Bought a beautiful E 350 and a GLA 250. Smooth transaction. Thanks More
by DENISH0
July 12, 2021
A little expensive but assured that it stands by its service. Very professional, thorough and knowledgeable. Dealership provides a loaner car for the inconvenience. Thanks service. Very professional, thorough and knowledgeable. Dealership provides a loaner car for the inconvenience. Thanks More
by garybrown1996
Employees Worked With
Andy Acevedo
July 12, 2021
MB Portland always offers great customer service! They are efficient, professional and friendly!! Chris Cain is our go-to guy, and consistently provides us with solutions. are efficient, professional and friendly!! Chris Cain is our go-to guy, and consistently provides us with solutions. More
by DWILLIAMS819
Employees Worked With
Christopher Cain
July 11, 2021
Well organized, efficient, personable. Everything was ready and prepared for our appointment. Loaner car was ready. Staff was attentive and anticipated any issues that might have arisen. ready and prepared for our appointment. Loaner car was ready. Staff was attentive and anticipated any issues that might have arisen. More
by PARKER2
Employees Worked With
Rod Soprito
July 11, 2021
The technician was very professional and knowledgeable who has answered all the questions.. Very good customer service and good experiences. X X X X X who has answered all the questions.. Very good customer service and good experiences. X X X X X More
by CHICCHEN
Employees Worked With
Mark Tower
July 11, 2021
Usual excellent work done by great people. It seems to me though that they over schedule and that causes a bottle neck and frustration for them and a few of us. though that they over schedule and that causes a bottle neck and frustration for them and a few of us. More
by KLAANICCA
Employees Worked With
Mark Tower
July 11, 2021
Great service - the best or nothing Turned in 2019 Great service - the best or nothing Turned in 2019 vehicle - picked up new vehicle New features have been explained - very friendly service, vehicl Great service - the best or nothing Turned in 2019 vehicle - picked up new vehicle New features have been explained - very friendly service, vehicle has been prepared nicely for pickup - all main features have been set up as a customer would like to have them More
by CRISTIN.PAUN
Employees Worked With
Tom Maddux
