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Mercedes-Benz of Portland
Portland, OR
2,361 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 2,361 reviews
June 01, 2021
I deal with Mercedes-Benz of Portland for the last 3 years and was always satisfied with their professionalism and friendliness. Tom Maddox makes getting a Mercedes always a great experience. years and was always satisfied with their professionalism and friendliness. Tom Maddox makes getting a Mercedes always a great experience. More
by DANIEL.KUNZELMANN
Verified CustomerEmployees Worked With
Thomas Maddux
May 27, 2021
I've been working with Tom for years. He is an absolute pleasure to deal with. He is such a professional, and very thorough. He makes the process simple and timely. pleasure to deal with. He is such a professional, and very thorough. He makes the process simple and timely. More
by TROY.TROFTGRUBEN
Employees Worked With
Thomas Maddux
May 27, 2021
My experience with Mercedes-Benz of Portland and Samuel Kim and John could not have been better! The process was incredible as all of the paperwork and the condition of the car met my admittedly high sta Kim and John could not have been better! The process was incredible as all of the paperwork and the condition of the car met my admittedly high standards. Many thanks to all. More
by NIC0
Employees Worked With
Duncan Ostrander, Samuel Kim
May 25, 2021
Only reason I come here is Tom Maddux, he is awesome. Other than that, the dealership really sucks. Worst ever. Almost as bad as requiring a min word count Other than that, the dealership really sucks. Worst ever. Almost as bad as requiring a min word count More
by JAMES.NOSLER
Employees Worked With
Thomas Maddux
May 25, 2021
It's always a pleasure to take delivery of a car with Tom Maddux. He is knowledgeable, courteous and efficient. Returned the previous lease car and drove away with the new car in less than an hour. He even w Maddux. He is knowledgeable, courteous and efficient. Returned the previous lease car and drove away with the new car in less than an hour. He even went above and beyond to detail out a few spots on the grille before I left. Excellent customer service! More
by JEFF.COTNER
Employees Worked With
Thomas Maddux
May 24, 2021
Thank you again to Chan. This was our second car from MB of Portland. The process was so easy, he and the entire team made it an enjoyable experience. of Portland. The process was so easy, he and the entire team made it an enjoyable experience. More
by DA2RUBIN
May 06, 2021
Professional, friendly & helpful. Would recommend Mercedes of Portland in a heartbeat! If you are planning on purchasing a Mercedes visit Mercedes of Portland. They are the best! Mercedes of Portland in a heartbeat! If you are planning on purchasing a Mercedes visit Mercedes of Portland. They are the best! More
by HENDRIX3681
May 05, 2021
I appreciated the good work of Samuel Kim, Sales staff member. He was knowledgeable, and met our needs even during Covid restrictions. well done, Sam! member. He was knowledgeable, and met our needs even during Covid restrictions. well done, Sam! More
by Brandy
Employees Worked With
Samuel Kim
May 01, 2021
Very good experience, knowledgeable and straightforward, sales & finance experience. Plan to return & encourage friends & family. One of my colleagues is a consummate car guy, he was right. sales & finance experience. Plan to return & encourage friends & family. One of my colleagues is a consummate car guy, he was right. More
by JPETERSEN2
