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Mercedes-Benz of Portland
Portland, OR
2,294 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 2,294 reviews
August 09, 2021
Outstanding customer service! Always a positive environment. Friendly service representatives and the sales staff is always friendly while waiting for my car. Thank you for going above and beyond. environment. Friendly service representatives and the sales staff is always friendly while waiting for my car. Thank you for going above and beyond. More
by TYLERJONES01
Verified CustomerEmployees Worked With
Helpful August 06, 2021
Thanks again for another great service! Christopher Cain in the Service Department was wonderful to work with! I only take my car to Mercedes Benz of Portland! in the Service Department was wonderful to work with! I only take my car to Mercedes Benz of Portland! More
by ALICIAASAUNDERS
Employees Worked With
Christopher Cain
August 06, 2021
Always quick and efficient with great service. Di what they need to do and promised in timeframe they commit to. Car comes back clean and ready to go. they need to do and promised in timeframe they commit to. Car comes back clean and ready to go. More
by KEVIN@CORAL-ZONE.COM
Employees Worked With
My advisor
August 06, 2021
Car looked great when I picked it up. Mark had everything completed in a timely manner. He quoted what the cost might be and also showed me how to work some of the controls as this was only the second time I completed in a timely manner. He quoted what the cost might be and also showed me how to work some of the controls as this was only the second time I had driven the car. More
by Judith Menache
Employees Worked With
August 05, 2021
Chris busy but always gives individual attention. Service work done as described and contacted for approval if any additional work needs to be done. On time. Service work done as described and contacted for approval if any additional work needs to be done. On time. More
by BFRX
August 04, 2021
The sales person, Samuel Kim, was friendly and awesome to work with. The finance director was also friendly and easy to work with! Thank you. work with. The finance director was also friendly and easy to work with! Thank you. More
by PJBTKD
August 04, 2021
Every time I go in, I always get outstanding service from Mercedes Benz of Portland. Special shout out to Brandon Godbey for always going above and beyond! Mercedes Benz of Portland. Special shout out to Brandon Godbey for always going above and beyond! More
by ZHARYUK.TANYA
Employees Worked With
Other Employees :
Brandon Godbey, Wesley Blumenberg, Adrian Ibarra, Kevin Lisonbee, Michael Martinez, Nate Johnson-Grumm
August 04, 2021
Ryan was great to work with and paired me with the perfect vehicle to suit my needs! I’ll definitely be driving a Mercedes from here on out. perfect vehicle to suit my needs! I’ll definitely be driving a Mercedes from here on out. More
by JAMESDIXON516
August 03, 2021
Very helpful salespeople, good inventory, Why does this Very helpful salespeople, good inventory, Why does this field have a minimum word count? 25 words is a lot to write about buying a car. Very helpful salespeople, good inventory, Why does this field have a minimum word count? 25 words is a lot to write about buying a car. More
by TEDPENNINGS
Employees Worked With
Other Employees :
Josh Weiss, Andrew Fox, both 5/5, Duncan Ostrander, Samuel Kim
August 03, 2021
Without a doubt, the team here provides great service! Appreciate Ryan, Jennifer and the whole team! I would highly recommend this location to my friends, colleagues and acquaintances. Appreciate Ryan, Jennifer and the whole team! I would highly recommend this location to my friends, colleagues and acquaintances. More
by DARIONDJONES
