Mercedes-Benz of Portland
Portland, OR
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Respectful and great service from Chris Cane every single time I there. Great job from Mark tower when he was in sales and now service time I there. Great job from Mark tower when he was in sales and now service More
I bought four new Mercedes Benz from Kenny salesman at the Mercedes dealer Miley the finance manager helped us very well also I will always buy and in Porten the Mercedes dealer Miley the finance manager helped us very well also I will always buy and in Porten More
We love this store and their service. Always professional and very friendly and they communicate right away. We were going on a trip and they made sure it was ready to go on the day we returned. professional and very friendly and they communicate right away. We were going on a trip and they made sure it was ready to go on the day we returned. More
Service was timely and satisfactory. However, I could not get through to service techs multiple times to schedule and had to leave a message which took multiple days to respond to. My assigned service manage get through to service techs multiple times to schedule and had to leave a message which took multiple days to respond to. My assigned service manager was only semi responsive and completely didn’t respond to a request for airbag replacement that I sent 10 days in advance. I encountered resistance getting a loaner when I never have received such treatment at Lexus. All in all, I got the general impression of being considered more as an afterthought than a customer by the whole process. While professional, I felt like I was treated more as an inconvenience than a paying customer. Not terribly impressed. More
The sales staff was knowledgeable and friendly, the finance department was incredible as well. Usually finance part of buying a vehicle is tedious but I had an amazing experience. finance department was incredible as well. Usually finance part of buying a vehicle is tedious but I had an amazing experience. More
I work at Mercedes Benz Of Portland so this survey is in valid if I filled it out, Otherwise I would give everybody five stars.But most especially Mark tower valid if I filled it out, Otherwise I would give everybody five stars.But most especially Mark tower More
The problem I brought my car in for was addressed. But I also had a warning light showing that a headlight was out. I would have thought they would have told me about this light and asked if I wanted them t also had a warning light showing that a headlight was out. I would have thought they would have told me about this light and asked if I wanted them to install a new one. Just surprised they didn’t take care of this issue even though it wasn’t the primary reason I took my car in. More
Your used car manager does a great job getting getting his used Cars for the consumer to look at and possibly buy. We chose an A3 Etron . Joseph worked with us as we made our decision to buy the Audi. his used Cars for the consumer to look at and possibly buy. We chose an A3 Etron . Joseph worked with us as we made our decision to buy the Audi. Thanks to all at your dealership. Tom and Norene More