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Mercedes-Benz of Portland
Portland, OR
2,303 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 2,303 reviews
Verified Customer
Helpful September 21, 2021
Great customer service. Major work done so a loaner, a nice 300 SUV, was provided for the two days the car was in for servicing. Rack and pinion steering and steering fluid reservoir and steering fluid r nice 300 SUV, was provided for the two days the car was in for servicing. Rack and pinion steering and steering fluid reservoir and steering fluid replaced. They replaced a rear wiper blade and fixed a broken panel on the passenger seat that covers the controls for seat adjustment and still came in under estimate! Very highly recommended for major work and very reasonable for routine oil changes which we always have done there ever since we got our ML 500 over ten years ago which with their assistance continues to run like a Timex watch at over 200,000 miles: it takes a licking and keeps on ticking! More
by jcm7399
Employees Worked With
Service Department
September 20, 2021
You have had my car for a very long time, no contact and I am feeling like I am being treated unfairly. My car has been in for the same item 3 times each time you replaced the unit and it was still not work I am feeling like I am being treated unfairly. My car has been in for the same item 3 times each time you replaced the unit and it was still not working properly and other things are going wrong with the car. I have always brought my car to Mercedes for service and have never experienced this level of poor workmanship, please let me know what is the problem with my vehicle. Please have the service manager contact me at 8162865567 Dain Jaecksch. More
by Dain
Employees Worked With
Christopher Cain
September 19, 2021
Aren't they always awesome?! Of course they are! These folks have taken good care of us and our vehicles for several years. We could not ask for better service! folks have taken good care of us and our vehicles for several years. We could not ask for better service! More
by JEANMAYBELL
Employees Worked With
September 17, 2021
It was on time very professional the car was finished on time and very clean and I am very happy time and very clean and I am very happy More
by PETERMANZX
September 17, 2021
The person that took care of me was so kind fast and efficient I felt super welcomed from the time I walked in the door until the time I left. Plus a bonus they cleaned my car and it was done quickly I efficient I felt super welcomed from the time I walked in the door until the time I left. Plus a bonus they cleaned my car and it was done quickly I will always go back for my services and when my lease is up to purchase a vehicle from Mercedes Benz portland I will never go to another one thank you so much More
by LENITASIDERIS@gmail.com
Employees Worked With
Andres Acevedo
September 16, 2021
Nathan was very courteous, professional, knowledgeable, answered all of my questions regarding the sale of the new to me toyota 4runner. Jennifer in finance department was extremely nice & had the sales co answered all of my questions regarding the sale of the new to me toyota 4runner. Jennifer in finance department was extremely nice & had the sales contract ready so I didnt have to wait extra. Everyone was pleasant. More
by LITHIA2322
Employees Worked With
Other Employees :
Nathan ellet sales, Jennifer in finance dept.
