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Mercedes-Benz of Portland
Portland, OR
2,352 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 2,352 reviews
December 18, 2021
Always wonderful working with Mercedes Portland service department. They did wonderful job on emergence case. department. They did wonderful job on emergence case. More
by supreesmith
Verified CustomerEmployees Worked With
Other Employees :
Nickolas Kalantari, Arthur Dimalanta, Thomas Havel, Duncan Ostrander, Mark Tower, Christopher Cain
December 17, 2021
I had a smooth seamless transaction. I will be sending all of my friends in to see Michael Graham and Samuel Kim. What a great place to buy a car. all of my friends in to see Michael Graham and Samuel Kim. What a great place to buy a car. More
by Leah
Employees Worked With
Michael Graham, Nickolas Kalantari, Samuel Kim
December 17, 2021
A wonderful experience, I had the privilege to work with a great group of very professional people that exceeded all of my expectations and the product, the vehicle is of legendary status. Thank you very m a great group of very professional people that exceeded all of my expectations and the product, the vehicle is of legendary status. Thank you very much. More
by DANIEL@AUTOWERKSNW.COM
Employees Worked With
Other Employees :
Kenny Levias, Thomas Maddux, Nickolas Kalantari, Chan Saechao
December 16, 2021
Very professional people, Mitchel was very accommodating. 100% customer first. Very clean place thumbs up guys!!! 100% customer first. Very clean place thumbs up guys!!! More
by MANUEL.VENTURA85
December 14, 2021
A regular Mercedes Benz dealership. If you take your car in for a service here they will do just the minimum. The job will get done but don’t expect anymore than that. If you’re looking for friendly and acc in for a service here they will do just the minimum. The job will get done but don’t expect anymore than that. If you’re looking for friendly and accommodating, look for another dealership or go to a private mechanic. More
by Dez
Employees Worked With
Andrew, Christopher Cain
December 14, 2021
The service department is awesome! They are exceptional at all they do. Customer service is excellent and the workmanship is phenomenal. Thank you! It's a breath of fresh air!!!! at all they do. Customer service is excellent and the workmanship is phenomenal. Thank you! It's a breath of fresh air!!!! More
by CHARLIEBROWN
Employees Worked With
Rob
December 14, 2021
Report experience the work wasn’t done properly the car had to go back experienced service people on whom I relied for years have left standard of service is certainly fine in the last year. Very disappoin had to go back experienced service people on whom I relied for years have left standard of service is certainly fine in the last year. Very disappointing More
by John Coletti
Employees Worked With
Andrew Koontz, Christopher Cain
